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Tuesday, September 21 — Solutions
| 7:30–8:15am | Continental Breakfast and Registration |
| 8:15–8:30am | Chairman’s Welcome Remarks |
| 8:30–9:15am | General Session: |
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Social Media, Apps, Open Source and Innovation: Implications for Federal Workforce Management
Presenter: Social media tools enable people to collaborate, reach decisions, and build fast and innovative solutions in a way that doesn't organize itself around organizational hierarchy, concrete buildings or cubicles. Mobile apps reach constituents when and where they want to be reached. Open sourcing invites collaboration and networks to contribute innovative solutions to any number of issues. According to Dave McClure, innovative technological applications, systems and interfaces are important keys to government’s future, and he envisions the day, for example, when any citizen walking down the street will be able to interact with the government on their own terms and time via a mobile device. In this session, Mr. McClure provides an overview of recent trends in these three areas as well as how select agencies are leveraging these technologies in new, practical, easy-to-implement ways. |
| 9:30–10:15am |
General Session: |
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Avoiding On-Boarding Pain and Creating Early Win-Win Employee Experiences
Presenters: If you ask any federal employee about the time period between considering a job listing and the moment they actually start doing productive work after accepting an offer, they usually describe it in one word: torture. The on-boarding forms, formalities and repetition that seemingly need to happen before an individual can get down to real work can be a real turn-off. But one federal agency has stepped ahead of the pack, creating an innovative, intuitive Web-based system that not only minimizes the pain, but instantly begins to contribute to the image and brand of their organization. The result: happier new hires who become productive more quickly. Key Takeaways:
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| 10:15–10:30am |
Networking Refreshment Break |
| 10:30–11:15am | General Session: |
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Innovations in Cyber Security
Moderator:
Presenters: A top human capital priority is to create a safe, secure, and resilient cyber environment, and promote cyber security knowledge and innovation. This requires a focus on recruiting, hiring, developing and retaining both experienced and entry-level cyber security professionals, scientists, and technologists. This panel will discuss strategies for developing candidates — the right number, experience level, degrees and certifications and clearances. The panelists will also share their own innovations regarding their efforts to attract cyber talent, cultivate them, and retain them. Key Takeaways
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| 11:15–12:00pm | General Session: |
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Effectively Integrating and Engaging New Employees
Moderator:
Presenters: Highly effective organizations have strategies to integrate new talent and acculturate new employees into the organization by providing them with the tools, resources, and knowledge to become successful and productive. Technology is central to these objectives, as it can deliver measurable short and long term benefits, including:
The resulting improvement in new hire experience has proven to be an important factor in successful employee engagement and retention. Key Takeaways:
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| 12:00–12:45pm |
Lunch |
| 12:45-1:30pm |
General Session: |
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Leading Change Management in the Midst of Global Change
Moderator:
Presenters: During these dynamic and challenging times, the role of the HR Executive has never been more demanding, with long-standing strategies and tactics being put to the test. What are the emerging trends and cultural shifts that will impact the American government workforce? How do human capital leaders respond with actionable strategies to anticipate future needs and develop solutions to revitalize and reignite their teams? This session provides a sneak preview of landmark research conducted on these and other critical issues facing the government sector. Key Takeaways:
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| 1:30-2:15pm |
General Session: |
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Finding the Talent You Need. Loving the Talent You Have: The Art of Practical, Flexible Talent Management in 21st Century Government
Moderator:
Panelists: As government agencies seek to improve speed and flexibility in hiring, organizing, and leading their talent to meet the challenges of governing in the 21st century, creativity is a must. From leveraging the latest social networking and technological advances, to the creative use of retirees and contract talent, to crafting unified human capital cultures across massive organizations, cutting-edge and practical steps alike are being taken to engage and unleash government talent today. To meet these and other challenges, even as the move toward hiring reform continues, a call-to-action for a unified human capital culture must be sounded and embraced. Regardless of shortages, and regardless of red tape, some organizations have launched grass-roots reinventions of their human capital culture with great success. There is a flexible, practical way forward for public sector human capitalists, and the findings of HCI’s Signature Research Study will help show the way through best practice case studies and new-to-world survey data. Key Takeaways:
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| 2:15–3:00pm | General Session: |
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Lessons Learned from Leading Change
Introduction:
Keynote Speakers: John Sepúlveda will share his formula for leading change within an organization. He will discuss the major lessons in leadership he has learned throughout his career and how he has successfully applied them, including in his roles as Assistant Secretary at the U.S. Department of Veterans Affairs and as Deputy Directory at the Office of Personnel Management. Key Takeaways:
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| 3:00–3:15pm |
Networking Refreshment Break |
| 3:00–5:00pm |
IBM Innovative Solutions Lab IBM will be hosting an innovative Solutions Lab Tuesday afternoon featuring the following topics: Key Takeaways:
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| 3:15–4:00pm |
General Session: |
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How to Respond to Systemic Change
Presenters: An in-depth conversation with Anne Weisberg, on of the leading authors in the human capital space, and the Executive Director of the CHCO Council, which counts nearly every federal CHCO as a member, this dialogue will focus on how to manage the changes taking place in the work we do and the way we will do it. How do we prepare a government workforce to manage an increasingly knowledge-based and service-oriented marketplace? And how do government human capital professionals recruit, train, develop, lead, retain and reward their teams to move in rhythm with these shifts that are defining the future? Key Takeaways:
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| 4:00–4:45pm |
General Session: |
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Our Progress and Even Survival Depend on Our Ability to Organize the Complex and to Do the Unusual
Keynote Presenter: The National Academy of Public Administration is a non-profit, independent coalition of top public management and organizational leaders who tackle the nation’s most critical and complex challenges. With a network of more than 650 distinguished Fellows and an experienced professional staff, the Academy is uniquely qualified and trusted across government to provide objective advice and practical solutions based on systematic research and expert analysis. Jennifer Dorn will share insights on how the government workforce can improve its quality, performance, and accountability, and respond effectively to current circumstances and changing conditions. |
| 4:45–5:00pm |
Chairman's Closing Comments |






























