2012 Strategic Talent Acquisition Conference

Agenda

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Monday, April 30, 2012

7:00-8:00 AM

Registration and Breakfast

8:00-10:00 AM

Morning Workshop:

LinkedIn: Beyond the Basics

Led by:
Glen Cathey, Vice President, Sourcing & Recruiting Center of Expertise, Randstad Sourceright
Eric Jaquith, Global RPO Sourcing Strategy Director, SourceRight Solutions
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Leaders and recruiters alike know that social media must be incorporated into recruiting strategies. Even with a wide array of sites and tools available, most organizations primarily focus on (or at the very least include) LinkedIn as a key part of these strategies. However, this powerful tool, the “Facebook for professionals,” doesn’t get used to its maximum capability due to lack of understanding of what it’s truly capable of.  LinkedIn is a tremendous sourcing and recruiting tool; to benefit from its use, organizations must go beyond conventional knowledge and seek lessons from the “missing manual.”
In this session; sourcing gurus Glen Cathey and Eric Jaquith will share:

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  • Tips and tactics to elevate recruiting’s LinkedIn game
  • An overview of LinkedIn’s recruiting functions, from advanced search to Signal, profile searches, rankings, and company functions
  • How to use profiles to receive top ranking and visibility
  • How to improve the ability to identify the type of people recruiting seeks across groups
  • How to get the most value from free and paid functions

This interactive workshop will equip participants with research and best practices. Breakout groups will discuss their current recruitment strategies using LinkedIn and how to apply these lessons to their own organization.

10:00-10:30 AM

Refreshment Break

10:30-12:30 PM
Presented by:
Michael Hakeem, Manager,Talent Attraction and Staffing Operations, Novo Nordisk Inc.
Tom Steele, Manager, Product Marketing, SuccessFactors (formerly Jobs2Web)
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Today’s world of talent acquisition looks significantly different than it did even a year ago. Last year Recruitment 2.0 was about the symbiosis of marketing and recruiting, but now in 2012, talent acquisition has transformed once again. Recruitment 3.0’s beating heart is the non-active/passive candidate with an added focus on finding top talent within this pool.  In addition, the philosophy that everyone is a potential candidate who needs to be engaged is central.
Recruitment 3.0 requires building engaged, two-way, free-conversation based, transparent communities. This strategy is anchored by components such as employer branding and marketing.  Many talent acquisition leaders are struggling with transitioning their older, non-performing recruiting methods to the next generation of recruitment and utilizing technologies such as social search, viral marketing, and mobile apps.
In this session Tom Steele and Michael Hakeem will share:

  • Building a predictable talent pipeline
  • Creating communities and mapping key competitors
  • Using brand to lure top talent
  • Driving internal stakeholders to invest in these new world methods

This interactive workshop will equip participants with research and best practices. Breakout groups will discuss their current recruitment strategies and how to apply these lessons to their own organization.

12:30-1:30 PM

Lunch

1:30-3:30 PM

Afternoon Workshop:

The Social Media Revolution

Presented by:
Bruce Morton, Global Head of Innovation, Allegis Global Solutions
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The constant evolution of social media is equipping recruiters with endless tools to source top talent, opening up new ways to dramatically increase the ability to find the right people for the right roles quickly. 
This workshop will look at key factors companies need to include as part of their workforce and talent acquisition strategies, such as:

  • Embracing social technology and leveraging the right tools for the organization’s needs
  • Understanding global factors including financial outlook and how they impact talent acquisition
  • Adopting key marketing solutions for effective employer branding and attracting the passive candidate

This interactive workshop will supply participants with research and best practices. Breakout groups will discuss their current talent acquisition strategies and howto apply these lessons to their own organization.

3:30-4:30 PM

Networking Reception, Hosted by Allegis Group Services

Tuesday, May 1, 2012

7:30-8:30 AM

Registration and Breakfast

8:30-8:45 AM

Chairman's Welcome

Presented by:
David Forman, Chief Learning Officer Emeritus, Human Capital Institute (HCI) and author of "Fearless HR"
8:45-9:00 AM

Opening Remarks:

A New Era of Recruiting

Presented by:
Bruce Morton, Global Head of Innovation, Allegis Global Solutions
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2012 is the year to bring new, innovative solutions to extensive talent acquisition challenges.  The talent acquisition team is facing increased pressure to find top talent and the C-suite is accentuating this pressure by imposing a sense of urgency. Looking at the numbers, it’s often unclear why this is now such a challenge. Supply is deep and hiring the right people for the right role should be easy. The passive candidate seems to be the recruiter’s best chance of filling critical roles, but they also can be the hardest talent pool to win over. Focusing on the right social media strategy, identifying where to effectively source quality candidates, and revolutionizing talent acquisition strategies and their teams will help win the war for talent.

9:00-9:45 AM

Keynote Presentation :

The Future of Talent Acquisition

Presented by:
Matthew Jeffery, Global Head of Talent Strategy & Innovation, SAP UK Ltd
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Many companies stand at a recruitment crossroads, unsure where to head in their talent acquisition strategy, but possess a desire to ensure that they are ahead of the curve, and adapting to the new demands of recruiting in a social media and communication age. Modern recruitment is awash with an ocean of buzzwords, such as: Recruitment 3.0 / 4.0, gamification, crowdsourcing, talent communities, mobile apps, m-strategy, recruitment as a profit center…What do all these buzzwords mean?  Do they have any value?  What initiatives are vital to recruiting versus those that are just nice to have?

In this thought provoking and inspiring session, Matthew Jeffery will reflect on what can be successfully implemented by ALL companies no matter the size or industry. He will describe the power of emotive story-telling, engagement, the value of employment brand, how to get a true ROI from social media, how to build ‘power’ communities and their recruitment benefits.

This session challenges the status quo and raises new questions about whether talent leaders are adapting to the demands of modern recruitment.

9:45-10:15 AM

Networking Refreshment Break

10:15-11:00 AM
Presented by:
Greg D’Archangelis, Senior Vice President, Staffing Executive, Bank of America
Karen Turner, Vice President, Product Development and Strategy, SourceRight Solutions
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Talent acquisition is under pressure now more than ever to fulfill the shifting needs of their organizations with high quality talent and greater agility.  This imperative is driven mainly by economic instability and the talent shortage that is only growing as older generations leave the workforce. The fact that most organizations may count as much as 25% of their workforce as contract talent only reinforces the need for quality and agility in talent acquisition strategy.  However, many organizations have those responsible for sourcing and managing contract workers (procurement) separated from those responsible for sourcing and managing full-time employees (talent acquisition and HR).  This separation prevents talent acquisition leaders from seeing the complete blended workforce, thereby making it difficult to supply their organizations with the talent they need, when they need it. This session will discuss what goes into making a blended workforce approach effective, how organizations can get procurement owners of contract talent on the same page as the talent acquisition owners of FTE recruitment, and how they can ensure a great career experience for all candidates, free-agents and employees alike.

11:00-11:45 AM
Presented by:
Christopher Hoyt, Talent Engagement and Marketing Leader, PepsiCo
Paul Marchand, Senior Vice President, Global Talent Acquisition and Deployment, PepsiCo
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According to Gartner Predicts 2009, mobility is the future of computing, and by 2013, there will be more people using smart phones with access to web-based applications than laptops. Suffice it to say, the next generation of computing is upon us and it is fueled by powerful mobile devices.  Over the last few years social media recruiting has become the norm in HR and acquisition conversations, however, mobile recruiting has yet to become as mainstream.  Employers lack knowledge of how job seekers are using mobile devices and how their businesses could take advantage of the mobile web to find top talent. As a result, only a limited number of employers have implemented mobile recruiting strategies via apps and mobile websites. In fact, only 20% of the Fortune 1000 currently has mobile optimized sites. This session will examine the importance of making talent acquisition “mobile ready,” since over 50% of job seekers would like to be able to conduct their job search online and wish to receive job alerts about new positions  via SMS/mobile email.  PepsiCo will relay effective strategies to do this and outline the technology needed.

11:45-1:00 PM

Social Lunch - Connect with Your Peers

1:00-1:45 PM

Social Media & Technology

Presented by:
Robert Gibby, Ph.D., Global Leader of the Human Resources Research and Analytics (HRRA) Practice, Procter & Gamble
Scott Erker, Ph.D., Senior Vice President, Development Dimensions International, Inc. (DDI)
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Can you imagine getting over a million applications a year? Could you trust that your selection system wouldn’t overlook a quality candidate? With incredibly high volume and limited open positions, P&G relies on a very efficient selection process to quickly identify top candidates and make sure their recruiters’ and hiring managers’ valuable time is only spent on the most promising contenders. In this session, Scott Read will share P&G’s assessment system blueprint, including the ART, a cognitive ability test that represents some of the most significant advances made in cognitive testing in decades. He will also talk about best practices and challenges related to integrating cognitive testing into the organization’s selection process, share tips on streamlining the process, and ultimately improve quality of hire.

Presented by:
John Campagnino, Global Director of Talent Acquisition, Accenture
Amy Cropper, Senior Manager, Talent Supply Chain Technology Solutions Team, Accenture
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Given today’s global competition for talent, organizations looking to excel need a comprehensive, innovative and strategic approach to talent acquisition.  Many businesses are limiting themselves by relying on outdated talent acquisition practices, failing to recognize the criticality of the candidate experience, and not capitalizing on innovative technology approaches.  Accenture is focused on providing a relevant, differentiated and relationship-centric candidate experience by leveraging both social media and technology.  During this session, John Campagnino and Amy K. Cropper will discuss this strategy and highlight how utilization of technology, such as video interviewing, helps them achieve this goal.

Presented by:
Pouya Khani, Senior Director, Global HR Operations, CA Technologies
Bruce Morton, Global Head of Innovation, Allegis Global Solutions
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The recruitment industry is going through a revolution.  Naturally, candidate sourcing is undergoing an evolution of its own.  Increased social technology awareness and utilization brings new means of finding, managing and engaging quality talent pipelines. As a result, recruiting strategies need to be re-evaluated and updated.  This session will look past traditional online sources like Facebook, LinkedIn and Twitter in order to find top talent. It will also delve into how to change strategies and branding for each role, location, and source to ultimately attract the best candidates.

1:45-2:00 PM

Room Switch Break

2:00-2:45 PM

Social Media & Technology

Presented by:
Effie Hayes, HR Operations and Governance Manager, Cigna Headquarters
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Social media has changed the way business is done and the way talent is sourced. Why should this change only apply to traditional, full-time employees?  Organizations are using contract talent at a rapidly increasing rate and forward thinking companies are using social media to build and manage pipelines of professional contingent talent.  By integrating social media platforms with traditional VMS platforms, these organizations have experienced measurable cost savings and increases in candidate quality.

Presented by:
Carolyn Powell, Vice President, Talent Management, Dun & Bradstreet
Christine Sobhani, Practice Director, Financial Services, Adecco RPO
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In the current recruiting environment, the competition for top talent is more ferocious than ever. To attract, develop, and retain critical talent in the best possible way, HR and talent acquisition leaders must ensure that talent strategies are linked to business strategies.  However, for an RPO partner to effectively execute their part in these strategies, the RPO and the client must have a collaborative and integrated relationship.  This session will detail how organizations can ensure that their RPO partners are just as informed and invested in the overall talent strategy to support the overall business mission.

Moderated by:
Greg Moran, President and CEO, Chequed.com, Inc.
Panel Members:
Chris Reid, Director of Agency Management, ASUREA
Kevin Williams, Chair of Department of Psychology, State University at Albany
Michele Hanson, SPHR , Director of Talent Acquisition, Learning Care Group
Allison Shifke, Project Manager, Employment, I.P.C.
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Given the cost constraints at most organizations and the increased demand for high quality talent, there is more pressure than ever on recruiters and hiring managers to identify better candidates more efficiently. In response to this need, forward-thinking organizations have strengthened the screening process to go above and beyond verifying a candidate’s employment history. Using behavioral science principles and new technology, organizations now have the ability to shorten the time to hire and connect all the data collected during the hiring process (assessments, reference checking, interviews, etc.) to predict a candidate’s performance.  Over time, this data can be used to improve the hiring process and strengthen the accuracy of predicted performance for ensured future success.

2:45-3:00 PM

Room Switch Break

3:00-3:45 PM

Social Media & Technology

Moderated by:
Andrew Streiter, Vice President, Sales, CareerBuilder
Panel Members:
Miodrag Perin, Director, Talent Acquisition, Foot Locker, Inc.
Randy Stevens, Vice President of Talent Acquisition, SunAmerica Financial Group
Ryan Cook, Global VP of Talent Acquisition, CH2M Hill
Lisa Sherr, Senior Director of Global Staffing Marketing & Analytics , ADP
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In a recent survey, CareerBuilder found that 93% of social media users believe that a company should have a social media presence.  When it comes to the use of social media in recruiting, organizations have heard that message loud and clear. However, many businesses do not know whether their current approach to social media is the most effective in terms of enabling them to better execute business strategy.  How can those companies improve upon their social media strategy if they are not even sure if it is aligned to the talent acquisition strategy?

Moderated by:
Harry Griendling, Founder & CEO, DoubleStar, Inc.
Panel Members:
Michael Guglielmo, Vice President of Talent Acquisition and Development , Genesis Health Care
Loren Moore, Manager, Talent Acquisition, Vertex
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Coming out of the Great Recession, most recruiting functions across industries were left with too few resources, slashed budgets and increased expectations to accomplish more.  A few organizations, however, not only maintained their success, but thrived and grew.  In this session, recruiting leaders from three very different companies will share the critical components of their recruiting business cases and cost justifications. They will also highlight the most persuasive numbers to use, and show how to construct a business case worthy of the CEO’s attention that retains value no matter the economic climate.

Presented by:
Brian Jensen, Vice President, Talent Acquisition & GVP PMO Office, The McGraw-Hill Companies
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With 80% of job seekers using Google, Yahoo and Bing to find employment, it’s more important than ever for organizations to generate fast search engine ranking growth in order to literally be on top of the competition.  With enormous attention being spent on social media recruiting strategies, business leaders can’t ignore the internet’s role in recruiting, or the constant rate of change in cyber-space.  Proper Search Engine Management (SEM) can drive active, passive and new candidates directly to career sites and improve employer branding through continuous recognition. This session will explore why organizations need to have a clear search engine strategy and how it can reduce the need for commercial job sites, decrease cost per hire, and augment marketing strategy.

3:45-4:00 PM

Room Switch Break

4:00-4:45 PM

Social Media & Technology

Presented by:
Brad Warga, Vice President, Recruiting, Salesforce
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Salesforce, located in the heart of Silicon Valley, is experiencing hyper growth with the most aggressive hiring targets for sales executives and engineers in the company’s history.  The recruiting team needed to scale quickly to meet the company’s growth goals. However, traditional models of recruitment would not yield the productivity required and would be too costly.  In this session, Brad Warga will discuss how he restructured the recruitment department from a people, process and technology perspective. He will share how four new employee roles were created and account teams were formed and how innovative Social CRM using Radian6 and analytic tools helped them predicatively segment the population of engineers and sales people. Gamification helped them further increase their recruiter hit rates in the interview process. The team was challenged to bring social thinking into all facets of the recruitment lifecycle and create a positive social candidate experience.  All of this led to increased recruiter productivity and lower cost per hire in the first year. Brad will also preview his plans for phase II of their social transformation in the upcoming year.

Presented by:
Dr. Charles Handler, President & Founder, Rocket-Hire, LLC
Paul Basile, CEO, Matchpoint Careers
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Organizations must absolutely use every reliable, validated means to increase the likelihood that hiring decisions lead to high performing employees.  Candidate and performance assessments generate the best data to aid in these decisions and prove that science and analytics win. What can organizations do to ensure that they correctly use the best, most predictive science to make quality hires? In this session, Charles Handler will outline the essentials of good assessments and how to use them.  He’ll show how new, exciting, high-potential developments in science and technology enable assessments to deliver substantial benefit without the traditional complexity, long duration and high cost of the past.

Moderated by:
George Hoffmaster, Consulting Practice Manager, Futurestep
Panel Members:
Jana Fallon, Ph.D., Vice President, Recruiting Corporate Human Resources, Prudential Financial
Michelle M. Crosby, Ph.D., Executive Vice President and Chief Human Resources Officer at FRHI Hotels & Resorts
Ted Nouryan, Senior Vice President, Organizational Development & Chief Learning Officer, TD Bank – America’s Most Convenient Bank
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Changes in today’s economy continue to dominate headlines, yet many of the forces that drive fundamental success for companies remain the same. Chief among these is the need for top talent. Talent acquisition executives have an arsenal of strategic levers - some new and some more traditional - at their disposal to optimize their company’s talent acquisition operation and maximize performance.  But what really works in sourcing top talent?  Does employer branding ensure that candidates are aligned to the company’s value proposition or do they not care? Is social media really worth the effort? In this session, a panel of experts will debate and discuss the effectiveness of some of the latest sourcing trends in talent acquisition today.

4:45-6:00 PM

Cocktail & Networking Reception

Wednesday, May 2, 2012

7:30-8:30 AM

Breakfast

8:30-8:45 AM

Chairman's Welcome

Presented by:
David Forman, Chief Learning Officer Emeritus, Human Capital Institute (HCI) and author of "Fearless HR"
8:45-9:05 AM
Presented by:
Pamela Stroko, VP, HCM Transformation & Thought Leadership, Oracle
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In the past decade we have migrated from the “War for Talent” to the current fear of impending “Talent Scarcity.”  Competing for talent in the future will require new ways of thinking about attraction, retention, and engagement.  No one single practice will be the critical differentiator.  The organizations that are set to become talent magnets will have a compelling talent value proposition that promises an integrated talent management experience to its employees.  In this session Pamela Stroko will explore actionable steps that can help organizations build strategy and connect talent to business performance.

9:05-10:00 AM
Presented by:
Andrea Dundas, Director, Talent Acquisition, The Walt Disney Company (TWDC) Corporate
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Social media is a key facet of any recruiting function, and organizations are beginning to dedicate full-time staff to social media. However, organizations that lack social media experience often waste time on ineffective activity and lack an understanding of whether their strategy is generating a return on investment. Andrea Dundas of Disney describes how she built a social media recruiting team from the ground up and measure ROI to determine how to best divide their energy between the “big four” of social media: LinkedIn, Facebook, Twitter, and YouTube.

10:00-10:30 AM

Networking Refreshment Break

10:30-11:15 AM
Presented by:
Ray Bixler, President & CEO, SkillSurvey, Inc.
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It is the age-old question that circulates through corporate talent acquisition functions:  How do you plan and act strategically, while balancing daily operations and the white noise that comes with the average work day?  In this session, Lisa Maronski will outline an exclusive four-spoke talent acquisition strategy that incorporates and leverages new reference-checking practices for better sourcing.  She will share how to immediately engage the business at all levels of leadership, increase efficiency with existing tools, and will introduce new and surprising technologies that influence hiring decisions. With this four-spoke strategy, the end result is a smarter talent acquisition operation that increases sourcing capabilities and quality-of-hire throughout the organization.

 

11:15-12:00 PM
Presented by:
Steve Boese, HR Technology Conference Co-Chair at LRP Publications
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When it comes to developing corporate strategy, innovation is the resounding and overarching theme in boardrooms around the world.  Forward-thinking organizations realize that human capital innovation is the one critical component that truly differentiates them from the competition.  What are the talent acquisition strategies that leading-edge companies are embracing to set them apart from their peers?  What are they doing to source the next generation of innovative leaders?  This session will cover new ways of finding, attracting and retaining innovative talent in 2012 and beyond.  Steve Boese will also share best practices on capitalizing employee referrals, using social media and new media, tapping into internal talent sources and ultimately, placing organizations in the “winning circle” of innovation.

12:00-1:00 PM

Social Lunch - Connect with Your Peers

1:00-1:45 PM
Presented by:
James Cochran, Head of Global Recruiting, JPMorgan Chase
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The challenges of mergers, acquisitions and re-engineering efforts over the years have caused JPMorgan Chase to adjust both their recruiting strategy and organizational structure.  In order for the organization to maintain its recruiting momentum they’ve had to leverage many organizational models globally to power their talent acquisition strategy.  James Cochran, Global Head of Recruiting, will provide an inside look and review key aspects of these organizational design models and their impact of the power of the recruiting team. 

1:45-2:30 PM
Presented by:
Tracy L. S. Grajewski, Vice President, Human Resources Operations, Highmark Inc.
John Hancock, Vice President, Strategy, The RightThing, an ADP Company
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An organization that only uses recruiting to fill current and immediate talent needs will always be one step behind those that act proactively and focus on future hiring projections. With tools available such as social media, CRM technology and dedicated marketing teams, there is no excuse to start talent searches only when positions become available. Having a demand plan in place and using this strategic approach allows the talent acquisition team to collaborate with leaders and stay ahead of the competition for talent. This session will discuss how to implement a strategic plan that is both effective and easy to manage, specific to the organization’s recruiting goals. Highlights will include: Maintaining an effective career site, capitalizing on employer branding, keeping talent pipelines in check and engaged and reaching the end result of recruiting valuable, passive candidates and over-performing talent.

2:30-3:00 PM

Networking Refreshment Break

3:00-3:45 PM
Moderated by:
Kurt Heikkinen, President and CEO, Montage
Panel Members:
Laura Linthicum, Director of Recruiting, Carlson Restaurants - TGI Friday's
Dane Doty, Staffing Manager, Blue Bunny Ice Cream/Wells' Enterprises
Lee Ashton, Vice President and Director of International Human Resources and Global Talent Acquisition, Brown-Forman Corporation
Leigh Ann Bruhn, Director, Talent Acquisition & Diversity, Johnson Controls
Jim McCoy, Vice President, Operations, ManpowerGroup Solutions
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Skill shortages increasingly plague today’s organizations as the population ages and the education system fails to produce candidates with the knowledge and skills to reach market demands. Because of this shortage, the balance of power has tipped in favor of those with highly sought after skills and experience. This trend has re-aligned the recruiting process so that what the candidate thinks of their potential employer matters just as much (if not more) as what the employer thinks of the candidate. This shift has naturally incented organizations to focus on employer branding, attracting passive candidates and to improve the overall candidate experience.

Cutting-edge organizations have found that video interviewing can compliment all three of these areas and improve upon overall quality of hire. This panel discussion examines the challenges that talent acquisition leaders face, and discusses how video interviewing has helped them achieve their talent acquisition goals in an ever-more competitive and confusing environment.

3:45-4:30 PM
Presented by:
Paul DePodesta, The New York Mets VP of Player Development and Scouting, Entrepreneur , & Subject of "Moneyball"
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Paul has made a career of evaluating, measuring and assigning value to talent. Paul makes drawing the connection from baseball to business simple. He uses analytics to determine the competencies that he needs on his team.  Just like him, organizations need to determine the competencies they need in a role, and to source someone who pocesses them.

Michael Lewis documented the A's remarkable success, despite a shoestring budget, under the Beane/DePodesta team in his New York Times best-seller, Moneyball: The Art of Winning an Unfair Game. The book is a hit not just with baseball fans but also with business leaders looking for new approaches to stagnant systems. Overhauling, rather than merely tweaking the thought processes behind an outdated organization is essential for innovation and success, something DePodesta knows better than most.