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HCI Community Blogs

Talent Acquisition

Fast Track Building Your Online Talent Community with Facebook

Blog: Author: Amanda Lewis | Source: HCI | 2 days ago

What does it mean to have a talent community? It’s a word that’s often thrown around when discussing social recruiting, but much less often defined. With so many ways to connect with our employees, potential candidates, and fans across so many different social platforms, the concept of “social talent community” can seem like a nebulous and lofty goal--but where and how do you build one? more »

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Best in Class Service and HR’s Role

Blog: Author: Daniel Fogel | Source: HCI | May 6, 2013

 
Great firms understand the importance of their brand and the need for customer service to be both effective and in the moment.   With the rise of social media, more and more consumers are going to social media to air their grievances in real time and have the expectation of a prompt response.  Savvy companies understand the need to respond to those queries and have already adjusted their customer service models.  Here are some great brands leading by example on response time and on the percentage of replies to customer/fan comments. more »

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Seth Godin is in the House!

Blog: Author: Amanda Lewis | Source: HCI | April 22, 2013

HCI is pleased to announce that Seth Godin will be this year's Strategic Talent Acquisition Conference's closing keynote! You may know Seth from his 13 best selling books, being named the “Ultimate Entrepreneur for the Information Age,” by Business Week, or maybe you own the Seth Godin action figure... more »

April 26, 2013 by dana stone | comments (1) | permalink |