Career Development

Blog

Ditch Your 9 Box and Simplify Succession Planning for Success

Blog | Author: Amy Hirsh Robinson | Source: HCI | Published: October 16, 2014

To the shock of some and the delight of others, I always advise clients and HR colleagues to ditch their 9 Box tool if they want to engage in successful succession planning. For those unfamiliar with the tool, the 9 Box is essentially a chart or grid commonly used to examine talent within the organization and to make succession planning decisions. Placement of potential succession planning candidates in the 9 Box is determined by ratings of performance and potential – both based upon a three point scale (low, moderate, high). Each of the 9 boxes or categories derived from the ratings are labeled. For example, the high performer/high potential category may be labeled “Consistent Star.”
 

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Article

The ROI of Talent Management

Article | Source: Cornerstone OnDemand | Published: September 30, 2014
Over the past decade, talent management initiatives have become one of the top priorities within global organizations. While the business value of talent management investments is often recognized discretely through ... Read more
Customer Experience

Don’t You Want My Money? How Learning Can Improve the Customer Experience

Blog | Author: Meg Temple, Senior Content Manager, SumTotal Systems | Source: HCI | Published: September 25, 2014

There is a well-known connection between customer experience and employee learning programs. They have the ability to increase knowledge, subject mastery, satisfaction and engagement. But, often learning programs are limited to the internal employees who want to improve their impact on customer experience. The extended enterprise — your network of customers and partners — are often neglected, yet they are just as important to the overall experience.

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Keynote VideoRestricted to Corporate Members

The Leadership Imperative

Keynote Video | Presented By: Edith Cooper | Published: September 17, 2014
Leadership, talent and commercial results have never been more inextricably linked.  In order to achieve business success and drive growth, today’s leaders must foster innovation by engaging a diverse, multigenerational workforce while ... Read more
Infographic

Gear Up Career Development Infographic

Blog | Author: Jenna Filipkowski | Source: HCI | Published: September 8, 2014

Explore Podcasts, Webcasts and  Executive interviews from the Human Capital Institute (HCI) to learn best practices and new ideas from thought leaders on career development.

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