High Potential Development

Blog

Effective Leadership Starts with Critical Thinking

Blog | Author: John Ager, Master Facilitator and Trainer, Kepner-Tregoe | Source: HCI | Published: 8 hours ago

To be an effective leader, you don’t need to be the smartest person in the room, but, it does help if you ask the right questions. Because leaders are the people responsible for resolving situations, this often requires taking or guiding action(s) in response to change. Critical thinking is just as important a mindset as decisiveness and leaders must be aware of the appropriate scenarios for each.

Read more
Blog

Ditch Your 9 Box and Simplify Succession Planning for Success

Blog | Author: Amy Hirsh Robinson | Source: HCI | Published: October 16, 2014

To the shock of some and the delight of others, I always advise clients and HR colleagues to ditch their 9 Box tool if they want to engage in successful succession planning. For those unfamiliar with the tool, the 9 Box is essentially a chart or grid commonly used to examine talent within the organization and to make succession planning decisions. Placement of potential succession planning candidates in the 9 Box is determined by ratings of performance and potential – both based upon a three point scale (low, moderate, high). Each of the 9 boxes or categories derived from the ratings are labeled. For example, the high performer/high potential category may be labeled “Consistent Star.”
 

Read more
Article

How to Engage Business Leaders in Succession

Article | Source: SuccessFactors, an SAP Company | Published: October 13, 2014
Three essentials for the talent review … and beyond   As an HR professional, you know that effective succession management is critical if you’re going to prevent unplanned talent losses from disrupting ... Read more
Blog

Driving Employee Engagement with Measurement and Conversations

Blog | Author: Charles Coy, Senior Director of Analyst and Community Relations, Cornerstone OnDemand | Source: HCI | Published: October 9, 2014

Day in and day out, employees show up to the office and fulfill the duties outlined in their job description. Whether that means they make sales calls or fix broken code, they come in and (hopefully) do their work. Seems like a successful employee, right? Yes, but maybe not a happy one. In fact, a majority of employees report they don’t feel driven to improve and innovate beyond what’s expected of them — and that’s costing companies big time.

Read more
Blog

Effective Succession Planning Best Practices

Blog | Author: Andrew Bateman | Source: HCI | Published: October 8, 2014

Today’s succession planning efforts need to be integrated into all aspects of the talent lifecycle, and must extend beyond the reach of the executive team. Most organizations today are already experiencing the reality of a need for a deeper penetrating succession practice. In the United States, 64 million people or 40% of the US workforce will reach retirement age by the year 2020. This emerging reality creates a necessity of which organizations need no reminder. It has never been more important for companies to develop and retain talent at all levels of the organization.

Read more
Customer Experience

Don’t You Want My Money? How Learning Can Improve the Customer Experience

Blog | Author: Meg Temple, Senior Content Manager, SumTotal Systems | Source: HCI | Published: September 25, 2014

There is a well-known connection between customer experience and employee learning programs. They have the ability to increase knowledge, subject mastery, satisfaction and engagement. But, often learning programs are limited to the internal employees who want to improve their impact on customer experience. The extended enterprise — your network of customers and partners — are often neglected, yet they are just as important to the overall experience.

Read more
Syndicate content