To survive and thrive today, we must be able to transform ourselves, our organizations and our businesses quickly, efficiently, effectively and continuously. Embracing Lean and Agile principles at all levels within an organization and across silos creates a culture of continuous innovation that is now a prerequisite to delivering ongoing value to customers and to the business.
Perhaps organizations’ biggest false assumption about informal learning is that its occurrence in the day-to-day is assumed. Some organizations may lump informal learning with experiential learning which is something entirely different. Possibly because it’s so ingrained in the talent lifecycle; experiential learning feels assumed. Most organizations have the proper structure to guide employees to where experiential learning can be assumed. If it’s not happening as it should, performance suffers and becomes immediately apparent and immediately addressed.
Most learning happens organically; it is information gathered by experiences, conversations and observation. But occasionally, a type of learning is needed that must be more explicit and more direct than osmosis. And when such a situation arises, leaders need to more seriously consider and use the innovative learning technologies available to them to amplify understanding and increase solutions. I recently experienced this need for immediate information and was reminded how the process of learning has shifted today and changed the L&D landscape.
In 2012 and 2013 PayPal experimented with a new kind of leadership development experience. Dubbed Customer to Code (or C2C) the 6-month experience threw twenty high potential senior leaders into an immersive learning journey designed to expand ...Read more
“Cell phones” at work are not new. Nor are smart phones. Many credit Blackberry for inventing the concept, but few would argue that Apple with its iPhone, more than other device created this explosive phenomena called BYOD – ...Read more
As the convergence of digital technologies drives unprecedented levels of change in global marketplaces, it is very much a reality that a company must, as Bill Gates put it, “innovate or die!” In the race for relevance to future ...Read more
Being surrounded by an entire team that doesn't feel like they work for you can be a ridiculous blessing. But is there a magic formula that makes work feel like joy, happiness and fun all rolled into a single cupcake you can munch on all day ...Read more
The future of work has changed due to a series of market disruptions that have thrust Human Capital Management (HCM) into a curious position of attention. According to Shawn Price, president of SuccessFactors, responsible for the end-to-end ...Read more
Virtual teams have become a fact of business life, so what does it take to make them work effectively? On June 10, 2013, I launched a discussion around this question on LinkedIn. The result was an outpouring of experience and advice for making ...Read more
We all benefit from learning to think like a negotiator, even if we don't negotiate. Interdisciplinary research from the last 30 years has produced a wealth of insights and a robust theory of negotiation that every leader needs to understand, regardless of your role.