Performance Management


The Role of HR in Leading Sales Transformation

Blog | Author: Charlotte Hughes, Senior Consultant,Talent Management and Development, Kimberly-Clark | Source: HCI | Published: July 16, 2014

Charlotte Hughes is a Senior Consultant,Talent Management and Development with Kimberly-Clark where she is responsible for helping human resources and business leaders with performance improvement and learning solutions that drive business results. Her expertise includes; training, coaching, mentoring, social learning, organizational development and leadership development. She is also an expert in sales effectiveness and sales transformation. Charlotte has held key talent development roles with other Fortune 500 companies including; Morgan Stanley, Cox Enterprises, and SunTrust. She has a Bachelor’s degree from Cornell University, College of Human Ecology and a Master’s degree from New York Institute of Technology in Human Resources Management. She is also certified by the Human Capital Institute as a Human Capital Strategist.

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Exploring Female Leadership: Obligation or Opportunity? A Female Leader’s Role in Growing Female Talent: Part 2

Blog | Author: Lexy Thompson | Source: HCI | Published: June 25, 2014

It’s been a few months, so let’s recap what we’re looking at here. We want to know if females in leadership roles have an obligation to be role models and mentors for younger women looking to follow in their footsteps. I am certain, despite my best efforts in Part 1, some of you are still thinking:


Why do we care?

We all know, and have come to despise, the statistics that point out just how unequal women are in the workforce. Even those of us who are blessed enough not to feel that stigma, we know there are masses of other women out there who do, on a daily basis. So, put plainly, we care because it matters. We need a way to enlist the masses of young women entering the marketplace, especially those with degrees seeking leadership positions. Without their buy in, nothing changes. We continue to lose. I don’t know about you, but I’m a sore loser. Graceful, sure, but I don’t like it.

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Effective Global Learning Requires Spaced Repetition and Reinforcement, Not Fire Hose Doses

Blog | Author: Peter Psichogios, President of CSI International | Source: HCI | Published: June 12, 2014

The key to the layered learning process is that it links the associate’s development to support and involvement with his or her direct supervisor.
Each suite is developed to create repetition, follow up and reinforcement as well as accountability, tracking and measurement.
What participants around the world tell us about their learning is that they appreciate that each module is succinct and that they get a chance to practice, drill and rehearse in a safe learning environment. 

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Six Ways to Help Your Employees Harness—and Get Excited About—Change

Blog | Author: Rebecca George, Kepner-Tregoe | Source: HCI | Published: June 11, 2014

Over the last few decades, the workplace has been fundamentally altered by many things—some tangible—such as improved technology, physical workspaces, benefits—and some intangible—including globalization, the speed of decision making and increased transparency to both internal and external audiences.

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Five Ways Learning Managers Can Make a Strategic Contribution

Article | Source: SuccessFactors an SAP Company | Published: March 21, 2014
The reality of business today dictates that organizations will have to grow the talent they need when finding it isn’t possible. If skills shortages are seen as a top threat to business expansion, leadership will turn to learning ... Read more
White Paper

Keys to Great Employee Recognition and Engagement Programs

White Paper | Author: Peter Psichogios | Source: © 2013 Peter Psichogios and CSI International | Published: June 9, 2014
We’ve gathered a collection of what we consider to be the keys to great employee recognition and engagement programs from the last few years to help you answer this question for your organization:   8 Fundamental ... Read more

Global Learning: Drip Irrigation Versus Fire Hose Doses

Blog | Author: Peter Psichogios, President of CSI International | Source: HCI | Published: May 29, 2014

Almost every senior global learning or organizational development executive I talk to laments about the challenges of delivering effective global learning.
In fact, I would argue that for the most part, even with the billions of dollars invested over the last decade, most global e-learning is not effective, suffers from significant drop out rates and is either unengaging, too long or excuse my bluntness, just plain boring.

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