It’s understandable: completely revamping a decades-old practice like the annual review sounds daunting. Organizations worry that new methods won’t be effective, they might be just as time-consuming and perhaps most importantly, ...Read more
Discover how clarity of purpose drives the roles that need to be developed in HR, and why a new framework--the HR Capability Framework (HRCF)--is needed to achieve HR’s purpose of driving business results.
An evolution is taking place in corporate training and learning today. Corporate universities and talent development models must adapt to the challenges faced by companies and employees in an environment of constant transformation.
Do your employees feel like they have the right tools to get their job done? Do they like the new customer service management system? How do they feel about the new vacation policy and do you know if they’re raving or raging about your ...Read more
Give your survey process a wake-up call. Learn to raise the bar with more ambitious benchmark norms guaranteed to get real manager support, and to deliver engagement results to senior leaders that hit the right target.
Employees have the mindset of consumers.
People today can provide instant feedback on just about every consumer interaction—and when they do, they expect quick response and resolution. Expectations in the workplace have begun ...Read more
Explore the latest findings on the value of dependent care solutions, the not-so-hidden costs of care breakdowns, and tips for keeping your organization competitive in the marketplace and industry.
In our technology-driven lives, we are unaccustomed to sitting at a desk for prolonged periods of time consuming content – unless the material is compelling. Even with a strong desire to learn, information presented statically will cause ...Read more
Continuously listen, analyze and act on employee insights to improve business performance.Read more
Digital technologies are changing the nature of the jobs we do. What does that mean for the future of work?Read more