It’s an interesting dichotomy that as our world continues to get more interconnected, the number of human interactions we have seems to wane. Next time you’re at a restaurant, I encourage you to people-watch for five minutes and count how many people are not glued to their smartphones. Additionally, I will be the first to admit that I play more strangers on Words with Friends than people I actually know – which I do enjoy, but the irony is not lost on me.
Most of us understand that to be successful in leadership, we need to be aware of what and how we communicate. Of ensuring that we actively listen to what those around us are saying, and sometimes what they're not saying. And yet, how many of us are also mindful of how we show up in these moments, of how present and engaged we are in those conversations with those we lead?Read more
The first day of HCI’s 8th annual Human Capital Summit began with a keynote from best-selling author and thought leader Dan Pink. Pink looked out at the packed house of human capital attendees and promptly convinced them they were all in sales. At some point in everyone’s day, he concluded, there are times when you must convince someone else to part with something they hold dear—it might be time, money, attention, engagement, etc.
What? Ugh, not sales.
In general, thinking is a good thing. After all, rational thought is one of the hallmarks of being human. Being thoughtful means having considered something thoroughly, while thoughtlessness implies careless or rash behavior. This is especially true at work. Thinking is often equated with intelligence: smart people think more and better than others, and therefore have greater insight and make better decisions.