Emotional Intelligence and Human Capital


The EI Edge: Leadership with Optimism, Courage and Joy

Webcast | Presented By: Eileen Rogers | Webcast Aired: September 16, 2008
Enjoyment, engagement, and affiliation enable people in organizations to thrive. What sustains charismatic leaders with optimism, courage and joy to create a talent-driven organization? Does this "soft stuff" make up the hard core of ... Read more

Emotional Intelligence and Sales Results

Webcast | Presented By: Michael Klein | Webcast Aired: June 3, 2008
Selling based on the probabilities of tragedy striking is arguably one of the most challenging areas in sales; yet the insurance industry is based on that...in part. How do successful insurance agents work through their own conflicts and ... Read more

Innovation and Emotional Intelligence

Webcast | Presented By: Patricia Harmon Ph.D | Webcast Aired: April 2, 2008
Today's shortening product life cycles call for continuous innovation from your talent. Research indicates that emotion influences flexible, thorough and careful thinking, creative problem solving and decision making-all elements of ... Read more
Case Study

Resource Guide: Incentives Case Study

Case Study | Author: Debbie Vorndran and Rich Siegenthaler | Source: Outsourcing Today LLC | Published: October 8, 2007
At Westfield Group--an Ohio-based insurance, banking, and related financial services company--we want our employees to feel not just comfortable at work, but like its the only place in the world where they should be. Considering some of the perks ... Read more
Case Study

The relationship between trust, attachment, and antisocial work behaviors

Case Study | Author: Stefan Thau, Craig Crossley, Rebecca J. Bennett, and Sabine Sczesny | Source: SAGE Publications | Published: August 23, 2007
Three studies tested hypotheses derived from an integrative social exchange - attachment model suggesting that employees' trust in an organization or its authorities predicts antisocial work behaviors, which should be mediated by the extent to ... Read more
Case Study

Participants' accounts of a stress management intervention

Case Study | Author: Raymond Randall, Tom Cox, and Amanda Griffiths | Source: SAGE Publications | Published: August 23, 2007
Organizational-level stress management interventions are usually evaluated using quasi-experimental methods. In order to test intervention effectiveness, such methods examine the outcomes of between-group differences in intervention exposure: ... Read more
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