Leadership Strategy

Blog

Four Ways to Think More like a Sales Leader

Blog | Author: Colleen Stanley, founder and president of SalesLeadership Inc. | Source: HCI | Published: 1 day ago

The salesperson who thinks like a CEO knows there are parts of every job that are tedious. He or she also knows that the data is important in driving strategic decisions at the company. But having the big picture vision, similar to the common traits found in the C-suite, can make all the difference in the world.

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Blog

Effective Leadership Starts with Critical Thinking

Blog | Author: John Ager, Master Facilitator and Trainer, Kepner-Tregoe | Source: HCI | Published: October 23, 2014

To be an effective leader, you don’t need to be the smartest person in the room, but, it does help if you ask the right questions. Because leaders are the people responsible for resolving situations, this often requires taking or guiding action(s) in response to change. Critical thinking is just as important a mindset as decisiveness and leaders must be aware of the appropriate scenarios for each.

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Article

The Power of Practice

Article | Author: Jamie Hayman | Source: Insight Experience | Published: October 22, 2014
Imagine going to the emergency room and finding out you need your appendix removed.  There are only two surgeons available. All you know about the first is that she has played the game 'Operation' thousands of times. All you know ... Read more
Article

Creating Organizational Excellence through Customer Experience

Article | Author: Lior Arussy | Source: Strativity Group | Published: October 14, 2014
The real power of organizations is their ability to create excellence, to differentiate themselves and–as a result–to build strong customer loyalty, earn repeat business, and charge a premium for their goods and services. This power ... Read more
Blog

4 Ways to Unstick Your Stuck Thinking

Blog | Author: Nicole Lipkin, Psy.D., M.B.A. | Source: HCI | Published: October 9, 2014

When there is something that requires objective, clear thinking in your business or personal life, challenge your natural propensity to see what you want to see and hear what you want to hear by:

  • Challenging your assumptions - try to disprove, rather than prove, your hypothesis.
  • Seek outside opinion - get feedback from others who may see things differently than you.
  • Writing it down – the written word will make you feel more accountable to your analysis.
  • Admitting you were wrong, when appropriate - we hate to admit it, but humility goes a lot farther than rationalizations and justifications.
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