BOSSES, as it turns out, really do matter — perhaps far more than even they realize.
In telephone call centers, for example, where hourly workers handle a steady stream of calls under demanding conditions, the communication skills and ...
There are many, many companies today that are moving to “the cloud” for their data storage. Naturally there are legal issues that need to be considered in making such a move. HR in particular needs to be concerned with HR ...Read more
The author and strategist describes why effective knowledge management within enterprises requires replacing e-mail with social media.Read more
An HCI Podcast based on the Webcast, "Wanted: Data Analysis Skills In HR" on 8/9/2012. Mario Duarte, Staffing and Workforce Planning Manager at Volkswagen America joins us to discuss why data analysis skills are important, ...Read more
You may have the technology to create data-driven talent strategies, but do your people know how to analyze that data?