The complexity and compliance issues of workforce management can vary greatly based on the size of an organization. Calculating time and attendance, reviewing fatigue management or managing employee schedules isn't the same for a company of 50 and a global conglomerate of 50,000. How can strategic human resources be leveraged in a large and growing organization? What questions should be asked to make the best workforce decisions?
Those professionals who support workforce management and make critical decisions within their organizations need to both consider such questions, as well as understand the implications the answers provide. This webcast will focus on:
This is an opportunity to learn how Enterprise WFM solutions help organizations:
Deployed successfully, the benefits of an enterprise WFM solution are significant; the hard cost savings and productivity improvements related to mitigating complexity, ensuring compliance, and enabling strategic HR can result in investment paybacks measured in months, not years. Join us for this interactive hour-long webcast to find out how these three cornerstones can help you lay a great foundation to the future.
From a WFM perspective, the key to above-average performance is in understanding what DRIVES labor demand and how to respond accordingly from a supply perspective. Understanding the variables that drive the need for labor (and how those drivers fluctuate or behave over time) frees management to objectively PREDICT or FORECAST labor demand. With an accurate picture of demand, the organization can then determine how to match demand with available supply. The goal is making sure that demand and supply are in perfect (or near-perfect) balance - hence the Balanced Labor Model (BLM).
During this webcast we will introduce the Balanced Labor Model approach, describe how the model can be applied to various industries, and highlight the benefits including:
The introduction of advanced time capture devices such as clock readers, IVRs (voice recognition), PDAs, Biometrics and others, enables the organization to go beyond the recording of employee start and stop times. The advanced functionality enables the organization to accurately allocate labor dollars to specific activities and/or jobs which provide the visibility into the business that can generate tremendous cost savings for companies. Additionally, today's time capture devices eliminate data entry errors and paid non-work time while also allowing for the introduction of schedule-based pay practices and enforcement of optimized schedules. Unfortunately, these devices can present a significant change management challenge. From an employee perspective, the arrival of a time capture device in the workplace can be received with mistrust and resentment. These change management challenges must be addressed early in the project and a communication plan should be established that will result in a business productivity tool to support the business objectives while gaining the acceptance of the employee with the rollout of self service functions that is received as a benefit to the employee.
What you'll gain from this session:
Join us as we explore how manufacturers can employ workforce management to their competitive advantage. Specific areas of focus will include:
Join us as we explain how your organization can plan for, design, implement and sustain the transformation of the Payroll Department to that of a strategic business partner. This web-cast will explore the organizational impacts to payroll as well as offer practical steps to take to equip your Payroll Department for those changes. Payroll staff, change management practitioners and WFM project sponsors will want to be sure to join this lively discussion! more »
Join us as we explain how your organization can capitalize on the opportunities to drive ever-increasing improvements in labor costs, sales and customer and employee satisfaction post-system implementation. This webcast will explain how to approach and execute WFM-powered continuous improvement from a business-case perspective. Specific areas of focus will include: planning software upgrades to make them self-funding; re-engineering policies, practices and processes to drive increased labor cost savings; expanding software functionality through add-on modules; fuelling increases in sales and product profitability through business intelligence; and achieving next-generation integration of your WFM solution by interfacing with other enterprise systems. more »
Join us as we examine some of the trends in the retail marketplace and overall economy that exert pressure on retail operations and possibly hamper execution - particularly with respect to staffing levels and HQ to store communications. The panel will discuss the financial impact of effective staffing and task execution from both the top line (sales) and bottom line (profitability) perspectives. To assist with your own internal analysis we will provide some simple metrics and models to be used in assessing your opportunities for WFM-driven execution. We will discuss the 5 essential steps to drafting an effective business case that will reveal whether a WFM solution should be part of your store systems portfolio. Lastly the panel will provide an overview of the essential tools for retail execution including budgeting, labor forecasting, schedule optimization, and task management. more »