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The Virtual Global Workforce

An HCI Learning Track

Next Webcasts

Achieving Success in Global Technology Implementations

Brian Wilkerson, Global Practice Director, Talent Management, Watson Wyatt Worldwide
Brooke Page-Thompson, Talent Consultant, Watson Wyatt Worldwide

Standardizing your HCM/ATS systems can improve efficiencies and make a dramatic impact on your bottom line. But when you're an HR professional located in Dallas, tasked with the job of a virtual rollout to London and Paris, the job may seem both daunting and overwhelming. How can you best coordinate with your IT department, your global employees and your executive team to ensure a smooth transition? more »

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Thursday, Feb 11 2010 12:00pm ESTRegister button
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Monday, Feb 15 2010 8:00am ESTRegister button

Cross Cultural Business Management: Doing More With What You Have

Paul Davies, Managing Director, Onshore Offshore Ltd

New directives have been passed down from executive leadership - with the primary one being not to add expenses but increase production. How do you communicate this to a varied team working in multiple cities and continents to work smarter and become more efficient? How to you re-educate and inspire your people who are miles away? more »

Recasts:

Friday, Feb 26 2010 12:00pm ESTRegister button
Monday, Mar 1 2010 4:00pm ESTRegister button
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Webcasts on Demand

The Changing Face of Virtual Talent Management 2.0

Webcast: November 17, 2009

If you aren't sure what trends will shape the future of your talent management, here's a webcast that will break down for you the top things to watch for in 2010 and beyond. As you look at your year end successes-- now is also the time to re-evaluate processes, strategies, look for efficiencies, portals of communication, and talent opportunities to revitalize your ideas in 2010. What goes your talent strategy look like for the future?

Don't let a slowed economy fool you into thinking you can put your strategies on hold. Now more than ever it's important to reshape and revitalize your talent management strategy. Join us for this webcast that will break down what to watch for-- and where to cautious-- in 2010. more »

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Achieving Success in Global Technology Implementations

Webcast: September 10, 2009

Standardizing your HCM/ATS systems can improve efficiencies and make a dramatic impact on your bottom line. But when you're an HR professional located in Dallas, tasked with the job of a virtual rollout to London and Paris, the job may seem both daunting and overwhelming. How can you best coordinate with your IT department, your global employees and your executive team to ensure a smooth transition?

If you are a global workforce professional who is considering a worldwide technology implementation or upgrade, or currently managing one, please join us for this hour of learning. By examining your overall technology platform and your ATS system, we'll learn about how to:

  • Achieve rapid implementation and rollout across countries and cultures.
  • Meet global requirements for scalability to fit the needs of specific regions
  • Hire and manage staff with confidence
  • Establish process improvements with a common platform and consistent workflow

     

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Cross Cultural Business Management: Doing More With What You Have

Webcast: May 27, 2009

New directives have been passed down from executive leadership - with the primary one being not to add expenses but increase production. How do you communicate this to a varied team working in multiple cities and continents to work smarter and become more efficient? How to you re-educate and inspire your people who are miles away?

If you have a virtual global organization, these are questions that you and your managers may ask:

  • How do you manage people in a different culture - particularly those who are working remote?
  • How do you incorporate corporate structure and cultural nuances when providing feedback?
  • How do you set objectives and manage projects?
  • Are you sensitive to language use and responses?
  • How to communicate via email eliminating misunderstanding (underlining tone)?
  • How are you incorporating these changes in your applicant tracking system?
  • If you are unsure on how to respond to these questions and want to learn how to address these questions and more - then this is the webcast for you. All the things most managers know about managing people - like not criticizing an employee in front of others - becomes more challenging when working with a virtual workforce and even more so when you include a cross cultural atmosphere. A manager may accidentally lob a cultural bomb-- when in fact they only meant to provide some direction. This becomes even more critical when communication occurs via email and text rather than in person. This webcast will explore ways to improve your communication and management, and doing it from within your own organization.

    Attend this webcast and receive Taleo's latest research paper called "Alignment Drives Employee Engagement and Productivity". more »

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    Leading Effectively: What is your Global Management Style?

    Webcast: February 25, 2009

    Now more than ever, managers and executives within an organization must build and maintain strong and high performing teams. Do you and your management team know what it takes to effectively work with your globally disparate managers and high performers? These individuals are the key to developing and marketing products and services yielding higher value to your customers. How do project managers and business leaders effectively manage geographically dispersed workforces? Are your company goals and initiatives for the new year translating globally?

    Whether you are an HR leader concerned about your workforce or a senior manger trying to improve your virtual management style, this webcast is for you. We'll look at how the recession is affecting virtual teams worldwide, and delve into how to define work structures and teams. We'll examine best communication practices, and show how to establish communication strategies and knowledge transfer. more »

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    Dollar, Rupee or Yen: Managing Global Salary Expectations

    Webcast: November 19, 2008

    Companies have traditionally adjusted their salaries based on domestic geography. The cost of living in Manhattan can't be compared to that in Des Moines, and thus regional expectations are disparate. But what about if you have employees performing the same job functions in Denver and Delhi, or Boston and Beijing? What are the benchmarks that you need to ensure that your employees worldwide are fairly and appropriately compensated-- especially if you are 6,000 miles away?

    Join us as we look at case studies that capture the salary range and job description for unique worldwide positions in sales and marketing, IT, Its, HR, office support, banking and financial services and engineering, amongst others. We'll then turn to a real life example by a global corporation that deals with this issue on a daily basis. They'll show us the real world expectations, pitfalls and problems-and how to make your global salary expectations work for you. more »

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    Tearing Down the Walls: Virtual Global Team Co-Creation

    Webcast: July 29, 2008

    The global workday, circa 2008, may mean this: a worker in Boise hands off communication at the end of his shift to a colleague in Bangladesh. Poland, Maine and Poland, E.U. are six time zones apart, yet employees in each may need to work as united corporate entity, their physical distance invisible to their shared customer base. The globalization of industry and markets and advances in information communication technology tools means that the time for excuses is over-high performing companies must collaborate to create global teams that interact as seamless units. Yet common pitfalls still remain-including language barriers, cultural misconceptions, and feelings of unit-based isolation.

    Learn what your company can do to combat these common missteps and ensure team success. We'll focus on real life and current initiatives around the global, discussing different ways of creating cost effective measures that lead to team collaboration. This webcast will examine ideas such as short term cultural exchange programs, technical conferencing, and effective communication techniques. We'll gain a new appreciation for seeing the world from a global perspective, and learn what management and team members can do to better prepare themselves for these challenges by taking advantage of their strengths and promoting their successes. more »

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    Virtual Global Workforces? How HR can impact the globally minded and global ready organization

    Webcast: February 28, 2008

    Europe, Asia Pacific and India have historically looked to the US as one of the most highly sought after international work locations. Unfortunately, US companies are having far more difficulty luring desired talent to the US than ever before. This shift results from many dynamics, including globalization and the emergence of high growth markets in countries such as India, currency adjustments and technology enabled virtual global workforce capabilities. With the demands for global knowledge and consciousness at an all time high and natural diversity in US-based team dynamics diminishing, how can HR management invest in developing or advancing global mindsets and understanding of the alternatives to relocating talent in building global workforce capabilities? more »

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    "The Globalization of Work, Workers, and Workplaces". A practical guide to finding your role and competing in the global economy

    Webcast: December 19, 2007

    This decade has ushered in the globalization of work, the tapping of global talent, and the rise of emerging global markets. Corporations have driven these trends by aggressively seeking global business opportunities - in many cases establishing new offices on other continents.

    Yet, a few notable exceptions aside, most corporations have attempted to internationalize rather than globalize their homegrown business processes and corporate culture. But globalization is not just another form of cultural diversity. And business practices that are effective in the U.S. aren't necessarily best practices worldwide.

    The Globalization of Work, Workers, and Workplaces will examine how some corporations have embraced while others have eschewed the opportunity to globalize corporate culture, professional relationships, and talent management. What are the opportunities and challenges inherent in the new global approach?

    As an HR professional the career implications of globalization are clear. One of the first steps is preparing to ask and then answer strategic questions such as:

    • What are the keys to managing a global career?
    • What's behind sourcing and managing world-class talent?
    • How do you train and equip globally collaborative workers?
    • How do you create and manage a global workplace?
     more »

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    Global Outsourcing Professionals: A New Breed

    Webcast: July 11, 2007

    As multinational organizations mature and begin taking greater advantage of their global teams and structures, a new breed of professionals skilled in the design, implementation, and management of complex business relationships has emerged. This is particularly true and visible in the outsourcing space where clients (buyers of outsourcing services), providers, and advisor organizations are leaning on the individual professionals responsible for their outsourcing programs as integral parts of their operations. In this webcast, we will examine the skills, job profiles, career paths, and organizational models of the outsourcing space, a trend-setting sector in virtual global management. We will be joined by the founder and chairman of the International Association of Outsourcing Professionals (IAOP), Michael Corbett, who will share with us some findings and deliverables of a career mapping initiative of the IAOP developed in association with neoIT and DNL Global. more »

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    Joining Globally Disparate Workforces

    Webcast: April 18, 2007

    Mergers & Acquisitions (M&A's)are a risky business. According to the Economist Magazine, they fail to meet expectations 70% of the time.

    Today, international M&A's are at an all time high. Where different countries, languages and cultures are added to the mix, successful M&A's are even more challenging and the key is talent. Team integration is perhaps the most challenging element of the M&A process and it plays a defining role in the overall success or failure of the venture. In this webcast, we look at the complexity of integrating globally disparate teams through the experience of one of the most successful, recent international mergers between US-based EDS and India-based BPO Mphasis, involving over 20,000 employees. more »

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