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Workforce Effectiveness

An HCI Learning Track

Next Webcast

There are no webcasts scheduled for this track at this time. If you'd like to suggest a topic, please contact HCI.

Webcasts on Demand

Transform Your Talent Management Capability Through Effective Strategic Workforce Planning: A Case Study

Webcast: March 2, 2010
Two years ago, The Regence Insurance Group a subsidiary of Blue Cross-Blue Shield was facing a significant shift in their corporate business model. HR needed to respond quickly by accurately forecasting and measuring the organization's rapidly changing talent needs. By leading an enterprise-wide implementation of a strategic workforce planning process, they were able to get up to speed quickly and answer the following questions:

  • How do we determine which roles are least and most critical to driving competitive advantage and better business results?

  • What organizational capabilities and skills are essential now and in the future?

  • What investments and actions in talent are needed to execute the business strategy?

    Join us for this hour of learning that show cases a real life example of top to bottom strategic workforce planning. We will discuss the key elements of the implementation, how to build a compelling business case, and how a consistent planning process allowed Regence to strategically manage talent throughout their organization.

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    Focus on Recovery and Workforce EffectivenessAvailable to Executive Members

    Webcast: July 30, 2009
    The global recession that came about almost overnight in 2008 put a hard stop to the explosive growth that occurred following the downturn of 2001-2002. Markets around the world reeled from the banking crisis and its effects on local economies. Up until the downturn, many companies were scrambling to implement Strategic Workforce Planning processes that enabled them to get out from under perennial talent shortages. These companies were not only experiencing shortages in sheer numbers of people but more importantly, in getting talent that had the capability to meet the demanding needs of operating in a global marketplace. Once the downturn hit, most of these efforts were either set aside or re-focused on downsizing. Old behaviors quickly took root at many companies as calls echoed in the halls to cut "20%" or to open up the window to everyone and anyone who wanted a severance package. The near term results of this downsizing have provided sorely needed cost reductions. Unfortunately, they will inevitably cause significant challenges in quickly taking advantage of the upturn that is to come.

    As a result of unprecedented government cooperation and intervention, the financial markets have begun to stabilize. The economic stimulus enacted by many countries is expected to resuscitate local and global markets beginning in 2010. Rays of hope are beginning to shine around the world now as consumer confidence and spending slowly returns. As with recessions of the past, companies that have the foresight and fortitude to leave the trenches early and proactively position themselves for growth will reap the economic benefits of being first to market to meet pent-up demand for their products and services. The competition for a limited supply of talent will resume and the companies with foresight into future talent requirements will come out the winner. Companies who remain entrenched and fail to take the appropriate and measured steps to ensure their workforce has both capability and capacity to respond will find themselves in second, third, or even last place.

    Axiom Consulting Partners, a management consulting firm specializing in strategy execution and talent management, along with Aruspex, the leading provider of Strategic Workforce Planning software solutions, will share their perspectives on how companies can use Strategic Workforce Planning to proactively identify the number, type, and quality of talent needed to successfully execute business recovery-focused business strategies. more »

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    Leadership Alignment and DevelopmentAvailable to Executive Members

    Webcast: May 13, 2009
    Unlocking value by aligning leaders around strategy, work and people. In today's world, costs have been cut to the bone, every revenue opportunity thoroughly pursues, and yet stakeholders are looking for more. Presented by John Anderson and Traci McCready of Axiom Consulting Partners, this webinar will examine how leaders can unlock additional pent-up value in their organizations through better alignment of strategy, people, and the work that they do. more »
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    Get Off the Talent Treadmill: A Proactive Approach to Talent ManagementAvailable to Executive Members

    Webcast: February 11, 2009
    2008 has been a challenging year for the global economy. The bursting of the housing bubble in the United States and the related credit crunch, combined with increasing energy prices and a subsequent decline in spending, have many employers in retreat. As organizations retrench, many are searching for opportunities to defer not only capital investments but human-capital investments as well. This phenomenon, combined with the impact of globalization, the speed of change in business and continuing talent shortages, often leaves HR professionals in the unenviable position of playing "catch-up" with the business. Playing catch-up manifests itself in stop-and-start recruiting and retention objectives, vacancies in strategic roles and HR organizations that are focused on reducing operating expenses rather than improving operating results. Winning will require HR leaders to break this cycle and get off the talent treadmill (i.e., continuous cycle of reactive and disjointed talent management decisions).

    Getting off the talent treadmill and adopting a more proactive, business-centered approach ensures that the right number of people with the right skills are deployed, engaged and rewarded appropriately to execute a company's strategy. Organizations can successfully hardwire talent strategy to business strategy by applying the three-step process that will be discussed in the webinar. more »

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    Redefining the Role of the Manager in the 21st Century OrganizationAvailable to Executive Members

    Webcast: November 6, 2008
    The traditional role of the manager has essentially been to increase productivity and control cost. Managers though have the potential to be more than just production controllers, and more than merely another layer in the organization chart. Managers can contribute directly to the creation of a sustainable competitive advantage for their organizations. But to do so requires that they transcend the traditional manager role. To be successful today, a manager must build employee engagement, increase human capital and remove obstacles to productivity. In other words, a great 21st century manager must focus as much attention on managing the work environment as they do on managing people.

    To transform the manager ranks, organizations must rethink almost every dimension of the manager's role. In this webcast, Towers Perrin will define and describe a new model of manager effectiveness that reflects the changing needs of both companies and their talent. Most organizations agree that managers are most effective when they focus on the performance of their people. This webcast will take the discussion another step, to a consideration of why a truly effective 21st century manager must build a work environment in which individual contributors have the ability and the freedom to take control of their own success.

    Don't miss these webcast take away's:

  • Redefine concepts of manager performance
  • Re-evaluate manager spans of control
  • Adjust expectations of manager time allocation
  • Modify competency models to emphasize relational skills
  • Understand which competencies can be improved through training - and which can't
  • Update the ways manager performance is measured and rewarded
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    Meeting Economic Challenges with an Effective Workforce...Are You Ready?Available to Executive Members

    Webcast: September 24, 2008
    Economic turbulence is a natural part of the business cycle and, in the past, has often triggered unilateral, across-the-board workforce reductions. While such cuts can improve the bottom line in the short-term, they can end up hindering future growth once the economy stabilizes and growth prospects improve. What have organizations learned from past downturns, to embrace a balanced approach in pursuing global markets and manage economic uncertainty? HR leaders are responding to the dual business focus on reducing costs while continuing to invest in growth. This webcast will discuss the results of Towers Perrin's 2008 Business and Workforce Challenges Pulse Survey, and how organizations are taking a fresh approach to optimize workforce effectiveness, while managing talent investment and economic risk more »
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    Global Talent Planning and Deployment: Get Ready for the Future NowAvailable to Executive Members

    Webcast: April 14, 2008
    In a global market, strategic talent planning requires foreseeing the big picture and translating organizational and talent abilities into drivers of financial value. Sourcing and acquiring the right talent relies on analyzing your current workforce composition, external labor force data, and projecting tomorrow's workforce by job family and location. Experts will discuss tools and analytics to support better decision-making for talent planning and what to look for when drawing on assumptions such as projected revenue growth, turnover and pay rates. This webcast will cover how to ahead of the curve in building your global human capital for tomorrow's business deliverables. more »
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    From Business Plan to Business Performance: Creating an Effective Workforce StrategyAvailable to Executive Members

    Webcast: February 8, 2008
    Few organizations today doubt the role that people play in driving performance and creating and sustaining true competitive advantage. But building the kind of culture and work environment that promote higher levels of workforce performance remains elusive for many, and this webcast will reveal groundbreaking new research that confirms why. This webcast will identify the often missing critical components of a sound workforce strategy that can engage your organization's talent across different segments of the workforce, and what's required to bring your workforce strategy to life. more »
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    Connecting Business Strategy to Sales People: Tools for a Turbulent EconomyAvailable to Executive Members

    Webcast: December 9, 2008

    Most of us expect a bumpy ride over the next year or longer in this turbulent global economy. Pipelines and backlogs are shrinking, unemployment is rising, companies are going bankrupt and the financial markets are uncertain. However, some things remain certain: shareholders are demanding and competition is fierce. To stay ahead of the market and competition, business leaders will focus on connecting strategy to people.

    This webinar will examine how world class sales organizations align and improve their sales strategies and sales talent management. We will illustrate how Value Driver Analysis is used to identify which sales roles have the greatest impact on business success factors. In addition, we will introduce the concept of Total Quality Sales Management - a comprehensive approach that 1) ensures the right people are in the right sales roles and 2) helps lift the performance results of the entire organization.

    Keith Briscoe from Axiom Consulting Partners will facilitate this webinar and be joined by Howard P. Stevens, Chairman and CEO for The HR Chally Group. more »

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    Creative Sales Compensation: Questions and Answers for a Turbulent EconomyAvailable to Executive Members

    Webcast: September 9, 2008
    Gas prices are soaring. The mortgage industry is in crisis. Your sales figures may not reflect it yet, but now more than ever you are keeping an eye on your bottom line. How will your company deliver on revenue and profit goals while continuing to attract and retain one of your company's greatest assets-high performing Sales people?

    In a contracting economy, top line growth (and consequently the earnings opportunity of sales people) is increasingly at risk. This is the first step in a vicious cycle where declining revenues result in lower compensation levels for sales people which increases the turnover of these sales people which in turn results in decreased sales. Top sales people realize the high demand for their skills among companies seeking to reverse negative revenue trends and may present a retention - and business - risk if not attended to properly. Current research suggests that companies are increasingly taking the initiative to develop innovative solutions to meet this critical challenge. Frequently, these solutions fall outside the sales incentive plan and leverage alternative currencies that Sales people value. Join us for an informative and interactive hour, to examine an alternative framework that can be used to develop winning solutions that reduce the threat of Sales turnover and under-performance. more »

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