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Assessment and Selection

An HCI Learning Track

Next Webcast

There are no webcasts scheduled for this track at this time. If you'd like to suggest a topic, please contact HCI.

Webcasts on Demand

2010 Trends in Employment Testing - Revealed

Webcast: 3 days ago

For many employers, reduced recruiting staff and budgets and an overload of applicants are a reality. Getting a clear picture of the internal talent landscape is a murky challenge. This webcast will shed light on practices and trends related to talent measurement programs used for hiring, career development and succession planning. The second annual Global Assessment Trends report summarizes insights shared by HR leaders from over 230 global companies. Highlights of the report include key HR trends related to candidate assessment, an overview of talent measurement practices around the world, and how priorities have changed in just one year.

 

 

    We'll discuss key findings from the report:
  • Talent Priorities for 2010 - What has Shifted to the Top?
  • Focus on Quality of Hire - Is It Being Measured?
  • Social Media for Hiring Receives Mixed Results
  • Applicant Reactions Critical, but not always Tracked
  • Formalized Employee Talent Programs Could Improve


Attendees to the webcast will also be provided access to the 2010 Global Assessment Trends report during the webcast. more »

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Average Rating: 5 (1 vote)

21st Century Assessments: The Future is Now

Webcast: February 24, 2010
Are you leveraging 21st century technology to ensure the minimum cost and time to hire, with the greatest impact to Quality of Hire? Are the assessment practices you have in place having the desired impact on your employment branding? Make sure you don't fall behind by joining us for this engaging webcast showcasing the latest updates in state-of-the-art assessment tools and techniques.


Charles and Ken will "cut through the noise" to bring you the latest in assessment technology designed to maximize your time, spend and return from your hiring and development programs. The webcast will cover among other topics:

  • Innovations driving an increased focus on linkage to business results
  • Critical success factors of integration of assessments with HRIS
  • Impact to employment branding by using the latest technologies
 more »

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Average Rating: 4 (1 vote)

ROI of Assessment: How Science Drives Business Outcomes in Contact CentresAvailable to Executive Members

Webcast: December 15, 2009
Hiring effectively for each role and at each staff each level within your contact centre is critical for your success. With the cost of a bad hire ranging from £9,000 to over £60,000, who can afford to make the mistake? Join us for this engaging discussion where you will hear how leading contact centres use online assessment programmes to reduce risk in the hiring process and to drive impact to their bottom line.

In this webcast, we'll share what an assessment is and how to design an assessment program following industry best practices, how assessments can help you improve key performance indicators such as increased sales, improved customer satisfaction and improved productivity.

Some customers have seen true return on investment, such as:

  • 60% reduction in 90-day turnover of call centre agents
  • Increased revenue per call of over £11,250 per year
  • Reduced training attrition by over 84%
  •  more »

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    Linking Talent Assessment to Business Results: A UK PerspectiveAvailable to Executive Members

    Webcast: July 28, 2009
    The HR Community in the UK has been grappling for many years with the concept of Human Capital Measurement and forging tangible links between work activities and business performance. Since the UK Government's "Accounting for People Report" was released in 2003, there has been very little publicity focussing on this area, despite the overwhelming worldwide research to support this concept.

    Hear how the latest technology advances in assessment have made it possible to turn cutting-edge assessment into strategic business tools for measuring the impact of talent management in the organisation. Client case studies will demonstrate how large global organisations have used cutting-edge science to deliver strategic business outcomes that are measurable delivering literally Millions of Pounds. We'll also share the methodology involved in linking measurement of human characteristics of employees to the key business metrics that really matter in the organisation. more »

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    HR = Healthcare Reform: Talent Measurement PrescriptionsAvailable to Executive Members

    Webcast: October 27, 2009
    Healthcare providers' key concern is improving patient care. Beyond just the ethical aspects, the quality of patient care literally impacts the bottom line, both in terms of choices that patients have and in the form of reimbursement incentives from the federal government that are related to formal patient satisfaction measures. Because employees of healthcare organizations are the primary drivers of the patient care experience, talent management practices can be an important tool for improving patient care.

    According to the U.S. Bureau of Labor Statistics, the health care sector grew by over 400,000 jobs in 2008, and is poised for even more explosive growth in the next several years. Healthcare providers nationwide are in need of robust hiring and training processes to manage the numbers while maintaining quality of care.

    In this presentation, you will get insight into how you can stay ahead of the curve through an effective talent measurement program. You will learn how talent measurement of employees' capabilities and propensity to provide good care can be used to hire the most effective workers from the beginning, and drive development of key competencies for ongoing performance improvement.

  • Learn firsthand from health care HR leaders sharing case examples
  • See actual results from recent talent measurement initiatives
  • Hear about assessments designed specifically for health care jobs
  • Discover how you too can make an impact in your organization
  •  more »

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    Retail Recruiting: Interview Less and Hire BetterAvailable to Executive Members

    Webcast: July 14, 2009
    In the world of retail, simply gathering a pool of candidates isn't usually an issue; in fact, for most retailers, their recruiting challenges are focused on how to properly screen a large volume of candidates. With existing technology, it is possible to screen the entire talent pool for fit and top performance in a rapid, systemic and automated way through the use of online assessments.

    Using the right assessments early in the process can prevent time spent on interviews that don't lead to hires. Plus, an effective assessment program will help you hire the right people...right from the start. Forging better assessment programs and interviewing techniques allows organizations to focus on the people that will increase performance and reduce turnover. Other companies are facing similar challenges, but are able to see impacts from their assessment program that help them address those challenges up front. more »

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    The Impact of Better Hires in Dollars and SenseAvailable to Executive Members

    Webcast: May 13, 2009
    In today's economy, doing more with less is a common theme when it comes to talent management. Companies are faced with tough decisions about how to best allocate resources to effectively acquire, deploy, and develop talent. The more these decisions can be based on objective data from a talent measurement program, the better.

    You will hear stories about real companies that are maximizing the value of their people and delivering amazing results to their organization. Tonya Baker from Advance Auto Parts will discuss how they have saved over $4 million in productivity efficiencies through pre-employment assessments. Dr. Jeff Facteau, PreVisor's Director of Consulting & Optimization Services, will also share successes from other industry-leading organizations. more »

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    The Value of Talent Assessment in a Down EconomyAvailable to Executive Members

    Webcast: February 17, 2009
    The quality of your people and your Talent-related programs directly impacts your organization's success, more so in today's economy than ever before. New challenges present opportunities to jump-start organizational performance through an improved workforce by hiring better and by developing employees to their full potential. Despite slowing seen across several major industries, recruiting and hiring are still happening and are still critical determinants of Quality of Hire.

    However, as job openings are reduced and staffing resources become more precious, great hires become even more valuable and bad hiring decisions more costly. In addition, the need to retain (and possibly retool) employees requires an accurate understanding of their current capabilities and future potential...and how that aligns with your organization's needs. more »

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    Culture Fit and Job Fit: Are You Hiring the Right People for Your Company?Available to Executive Members

    Webcast: November 13, 2008
    Unfortunately, it's a common dilemma; hiring the candidate that has the right experience, qualifications, and work history, only to find three months later that their style, approach or behavior are inconsistent with the values of your organization. While skills and experience are critical, research increasingly points to organizational fit as a key differentiator in who will contribute faster, perform better and stay longer. So how do you balance the importance job fit and culture fit in your selection process?

    In this webcast we will explore the significance of culture fit, how to identify the right match, and the new techniques and tools available for assessing candidates. We'll also share how other organizations have effectively aligned measurement for culture fit, skills and experience to ensure the candidate hired is the best for the job and company. more »

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    Driving Quality of Hire with Science-based Interview Best PracticesAvailable to Executive Members

    Webcast: August 12, 2008
    Everybody interviews...but how many do it well? The pre-employment interview enjoys a coveted status within the hiring process as the most frequently used assessment tool, one used by every company for nearly every job opening. The interview is also critically important in talent acquisition, as it is usually the last hurdle to help employers decide among several candidates. The interview is also usually the last-chance quality filter before a candidate receives a job offer. Because it is used universally in hiring and because it is so important for making good hiring decisions, the pre-employment interview may represent the single biggest opportunity for companies to drive ROI through better talent decisions of any talent management tool, process, or system.

    There really is a science to conducting effective interviews that predict who will succeed on the job vs. who will not. In this webcast, you will learn how interviewing is a specialized form of assessment, and how decades of behavioral science research have resulted in proven best practices for creating interviews that really work. more »

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