The Global Association for Strategic Talent Management
High Volume Hiring
An HCI Learning Track
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Professional Jobs by the Dozen: Hiring Strategies for Salaried Workers
Webcast:
Volume recruiting isn't just about hiring hundreds of entry-level or hourly positions. In fact, the label of "volume recruiting" can be applied when hiring a comparatively lower number of professionals, especially when those positions are very difficult to fill.
Hiring tens of professional candidates can be tricky work; the selection cycle is longer, there are more stakeholders and usually there is more pressure from internal and external forces to complete successfully. Mastering this recruitment specialty is our focus in this webcast. more »
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Streamlining Hiring for Single Profile, Multiple Jobs
Webcast:
When an organization has a need for many hires for a single type of position, the demands of quantity often override the need for quality. A sound argument can be made, however, that in this particular instance one should be more concerned with excellence, since usually this type of hiring is for customer-facing jobs. Recruitment professionals, then, must be prepared to make a solid business case for focusing on hiring the right person, every time.
This objective is often just as difficult for the recruiter to execute as for the hiring decision makers to endorse: sure, we all "know" we want the right people, but when lines are forming- in person, on the phone, or online, doesn't having somebody rather than no one feel better? To be true advocates for hiring transformation, talent acquisition professionals need to be prepared and actively work for change in streamlining and improving volume hiring. more »
Starting from Scratch: Selecting and Staffing a New Customer Contact Center
Webcast:
Great news- your customer numbers are increasing every day, but what is also increasing is the demand that has been placed on your customer contact centers- they're taking more calls than they have the ability to. Senior Management is ready to open a new call center to service and sustain the growth. Critical factors have to be considered-including infrastructure, culture, talent pool and government support.
Join us for a case-study webcast on how Wachovia, one of the largest and most respected financial institutions in the U.S., successfully selected and staffed a new call center. It's a riveting story of earning "a seat at the table," covert operations, cross-country flights and hundreds of loyal hires- resulting in the creation of a top-performing and highly-regarded contact center built from the ground up. Most importantly, it's a story of how, given every variable, the right talent is paramount to success in any endeavor. more »
Quality versus Quantity: Can You Have Both?
Webcast:
Imagine the chef at your favorite restaurant being replaced by someone with half of her qualifications. Picture a busy New York City bistro with only one waiter for every twelve tables during the after-theater rush. What impact would those scenarios have on your dining experience? The greatest asset to the foodservice business, or any business, is good talent, and it's getting harder to find everyday.
Most organizations share common theories of successful volume recruiting, but how accurate are they? There has to be a way to get a lot of great candidates on a budget without making sacrifices. In our last webcast of the year in the High-Volume Hiring e-learning track, we will examine best practices from companies for which volume hiring is an every day reality- restaurateurs and foodservice providers. more »
Pinch Hitters: Using a Contingent Workforce in Your High Volume Hiring Plan
Webcast:
Contingent workforce management, a growing subset of human capital management, is being heralded by industry experts as one solution to the global war for talent. These types of candidates offer unique value to employers without requiring a long-term commitment, including potential savings on taxes, benefits and facilities. Contingent workers also offer turnkey professional expertise, without all the on-boarding and learning curve hassle.
For employers with high-volume hiring needs, incorporating a contracted workforce is very attractive, but raises procedural and strategic questions. Can this type of workforce address our volume needs- whether that be multiple types of positions or many of one? How will this team be managed, and by whom? What will the impact be on stakeholders- customers, co-workers, share-holders? more »
Filtering the Candidate Pool: Selection Tools in Volume Hiring
Webcast:
High-volume recruiters need a break. They are often saddled with the most number of requisitions and candidates and lowest time to fill expectations. Added to this predicament is the fact that typically these jobs are reserved for the most inexperienced talent acquisition professionals.
Fortunately, there are existing processes and tools designed to ease the burden of volume recruiting. In this webcast, we'll talk about making the most of your current recruitment program for maximum volume efficiency and preview some new tools in the recruiter's toolkit. more »
Communication Strategies for High Volume Hiring
Webcast:
When a recruiter needs dozens of candidates for one type of position, keeping track and in contact with those candidates is a logistical nightmare- even with a robust applicant tracking system. Gathering information, like references, applications, and setting appointments for interviews is often enough work for two people, and is usually shouldered by one.
What are some easy, inexpensive ways to attract and manage candidates for many positions? How are other organizations managing this communication quagmire? We'll cover these pressing issues in this webcast. more »
Volume-Recruiting and Passive Candidates: Is It Worth It?
Webcast:
Talent management professionals have been working on recruiting passive candidates- those not in the "active" job-search mode, for the past decade. This particular group of potential employees continues to mystify, especially in the realm of high-volume hiring. Recruiters tasked with sourcing and hiring a large number of employees must be masters of prioritization, and candidates who don't apply online or show up to job fairs won't command much of their attention.
Is it an effective use of your recruiting team's time to build this potential talent pool? Or should the demands of your business- competent and efficient bodies in short order- take precedence? Tune in to this webcast to find out more about what roles passive candidates can play in your high-volume hiring plan. more »
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