The Global Association for Strategic Talent Management
High Impact Learning
An HCI Learning Track
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Applying learning to achieve business goals increases organizational performance. That's why leading companies are serious about learning. PricewaterhouseCoopers, #1 on Training Magazine's Top 125 list three years in a row and winner of a Brandon Hall award for high impact learning, focuses on coaching to distinguish its people and client experience. This webcast covers how coaching became a strategic enabler at PwC and how creative learning solutions leveraged the power of relationships from onboarding through leadership development. more »
Live:
Tuesday, Mar 16 2010 2:00pm EDT 
Recasts:
Wednesday, Mar 17 2010 6:00pm EDT
Wednesday, Mar 17 2010 10:00pm EDT
Thursday, Mar 18 2010 2:00am EDT
Thursday, Mar 18 2010 6:00am EDT
Thursday, Mar 18 2010 10:00am EDT
Webcasts on Demand
Learning ROI - Alignment, Technology, and Measurement Essentials for Results
Webcast:
Today's economic situation is forcing companies to scrutinize costs and investments, and optimize a lean workforce. In particular, learning and development costs are under a watchful eye because they can represent an important yet significant financial investment in many organizations. How do you validate that your organization's learning strategy is optimized to deliver a positive return on investment (ROI)?
Explain how a Measurement Map can be used to connect learning interventions with business results
Define the sources and types of learning, operational, and demographic data needed to conduct a rigorous measurement project
Describe the benefits of isolating the business impact of a learning intervention using predictive analytics more »
This webcast covers best-practice methodologies to identify if your learning strategy is aligned with current business needs, supported by leadership, delivered through the best technology, and ultimately delivering a positive business impact. Learn how award-winning companies have built successful learning strategies and mapped their implementation to business results.
At the end of this session, you will be able to:
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The New Finish Line for Learning and Development
Webcast:
There was a time when it was sufficient for Learning and Development to deliver a program that people rated highly and where they learning a lot. That is still necessary. But it is no longer sufficient to ensure continued funding.
In the current economic climate, training and development has to consistently produce positive business impact to compete successfully for resources. The goal posts have moved; delivering great learning is only the beginning. On-the-job results are the new finish line. The job of corporate learning is not done until measurable results are delivered.
To reach the new finish line, training and development professionals need new processes and tools to ensure more effective follow-through and learning transfer. In this lively and interactive session Andrew Jefferson, co-author of The Six Disciplines of Breakthrough Learning and Getting Your Money's Worth from Training and Development, will explain what expectations have changed and what it will take to successfully reach the new finish line.
Andrew will focus on the six disciplines practiced by highly effective learning organizations that drive follow-through and learning transfer. Each discipline provides a key to unlocking effective execution, strategic implementation, and increased return on learning investments. more »
Global Learning Drives Business: Customer Loyalty Case Study
Webcast:
Customers who interact with a global enterprise want to know they will have the same service experience whether they are in Dubai, the UK, or Bangkok. Hear how a world-wide travel agency used a customer needs analysis to re-design their global training for customer service, and incorporated a new service standard into their culture and brand, brought to life by their talent. Discover how they successfully deliver a consistent customer experience that also respects customers' cultural preferences. You'll learn how your pivotal service talent, whether they are interacting with procurement or individual customers around the globe, can demonstrate aligned service competencies to expand your brand and marketshare.
Expand global market share by re-thinking your service delivery
Align service competencies for all levels of talent
Coach and reinforce service competencies to sustain application of learning in performance more »
Don't miss these webcast take aways:
Readiness to Learn: Motivation to Apply Learning and Impact Performance
Webcast:
No matter how good and relevant the content is of any learning initiative, if people don't engage with it to follow-through and apply the learning, it can be seen as a failure. Who prepares individual learners and their managers to be ready to learn, and what approaches are effective? And once learners are excited about what they have learned, if the organization's processes and systems don't support application of the learning, emerging competencies and behaviors are at risk to be dead in the water. This webcast offers proven approaches to motivate learners, and adopt and apply critical learning for performance and business results. more »
Tapping the Real Power of Social Networking to Manage Talent
Webcast:
Few technologies or processes hold the enormous potential of Social Networking for changing organizations' Talent Management effectiveness. Indeed, a new "Next Practice" has emerged in which organizations can easily map the depth and strength of the connections between employees, customers and suppliers and then turn that information to their advantage. Yet little is known and understood about this powerful process. According to our latest research report entitled: "Where Social Network Analysis and Talent Management Intersect", the vast majority of HR and non-HR executives don't yet know about these techniques. In this webcast, we will present the results of this latest, cutting edge research. more »
Today's Model for Team Success: How Bank of America Develops & Deploys High Performance Teams
Webcast:
Changing workforce dynamics has impacted how teams create value for the enterprise. Achieving business results in a team-based environment requires an effective combination of disciplines and expertise, and success can be impacted by geography, technology, competing priorities, and team chemistry-to name a few. To ensure that teams function at a high level it becomes essential to assess the group's strengths and weaknesses and develop action plans for improvement. Bank of America, one of the world's largest financial institutions, has deployed an assessment-based approach focusing on their six pillars of team effectiveness (such as Clear Roles and Capabilities, and Necessary Resources) to evaluate, develop, and improve their teams. In this webcast you will learn about the key dynamics impacting team effectiveness in today's organizations, along with a powerful case study of how Bank of America has implemented their new team success program. more »
Accelerate Critical Business Process Adoption with Breakthrough Learning
Webcast:
Asking a key segment of your workforce to adopt a new process can seem like a straightforward endeavor. But what if stakeholders are long-tenured or very set in their ways, and the new process is abstract or requires stakeholders to re-think their whole approach to work? When the lack of process adoption could result in potential loss of existing customers, lost bids, and decreased profitability and when executive management looks to the learning organization to execute this management imperative, the stakes are high.
The Boeing Company, the world's leading aerospace company, successfully deployed a breakthrough learning approach with experiential simulation to effectively adopt a business-critical process. You'll learn how this initiative, a recipient of a 2007 Brandon Hall Excellence in Learning Gold Award, significantly cut onsite training time for learners and is helping to triple the volume of learners trained on a yearly basis. more »
It's in the Mix: How Collaborative, On-Demand, and Mobile Learning Drive Your Business
Webcast:
An increasingly mobile workforce is not satisfied with existing learning methodologies. Today's learning leaders are seeking cost-effective and rapid deployment alternatives to traditional curriculum development. This webcast will help your organization advance three compelling learning strategies to stay abreast of the wave of learning innovations-collaborative, on-demand, and mobile learning. Leveraging this mix facilitates high impact performance improvements, increases speed to rollout, and enables more cost-effective use of resources than "old school" courseware.
Use mobile learning strategies to leverage the increased adoption of company-supplied PDA's and Blackberries
Provide collaborative learning opportunities that maximize your investment in corporate intranets and information sharing environments
Create on-demand learning content and tools that respond to the increased need for learners to obtain "just in time" job support
Engage line leaders with the business drivers of better alternatives to traditional courseware
Practical examples from MetLife's exploration of mobile learning more »
Don't miss these webcast take aways:
Leadership Development as a Business Improvement Process
Webcast:
Conducting leadership development as a business improvement process rather than a training initiative involves a high level of organizational commitment and can create a change in culture and sustained leadership capability. An expanding pool of highly capable leaders is a strategic and essential investment, and when done well delivers solid performance improvement and business impact. "Learning their way forward," Children's Healthcare of Atlanta is implementing a holistic approach to leadership development that is achieving operational, financial and clinical results. The effort has contributed to their recognition as a Training Top 100 learning organization and a place among Fortune's 100 Best Companies to work for. Hear how they enlisted leadership participation to drive significant impact in the way their system delivers care. This webcast will help your organization move beyond measuring "how good the training is" to looking at how well the organization is using the training provided.
How to create a holistic approach that links organizational strategy, leadership learning, business improvement, and talent management together
How to build a performance system that drives greater levels of impact
How to "learn your way forward" with success case evaluations to measure personal, system leadership, operational, and financial impact more »
Don't miss these webcast take aways:
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Targeted Development for Improved Business Execution
Webcast:
"All ships rise" if the navigator charts both direction and destination well. Talent development is cost-effective when it is invested in a group, however how do you design training to raise the performance of the group overall, and be individualized so that everyone is stretched and grows?
Begin with performance feedback to create development plans, and design in specific learning activities that have high impact, such as targeted self-study, gaining access to virtual gurus, stretch assignments, and coaching/ mentoring. The pay-off of targeted development is the impact on the bottom line. Join us to hear how ACE Hardware mapped existing curriculum to resulting individual development plans and successfully applied high impact learning. more »
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