Government

Michele began her federal career as a High School Cooperative Education Student at the Naval Undersea Warfare Engineering Center, Keyport, Washington in 1983. Upon graduation, she was selected permanently and remained at the Center. In nine years she performed duties in Staffing, Classification, College Recruitment, Processing, Automation, and Benefits functional areas. In 1994, she was selected as the Personnel Systems Manger (PSM) for the Naval Submarine Base, Bangor, Washington. In 1997, she was selected as the Head, Processing Branch for the newly established Human Resources Service Center Northwest, Silverdale, Washington. She left Washington to take a position as the Head of Automation and Information Management Department for the Human Resources Service Center, Europe, London, England. Upon completion of her first overseas tour from 1997 to 2000 she was selected as the Head of Processing at the Human Resources Service Center Southeast. In this position she implemented a methodology which resulted in a reduction of staff by 20%, improved product quality by 60%, reduced the average time to process personnel actions from 49 to 12 days, reduced the supervisory staff from 4 to 3, and established 11 self-directed teams to manage and complete the workload. Ms. Roberts is a current student of the Mississippi Gulf Coast Community College where she is working towards a Bachelor of Business Administration with an emphasis in Management Information Systems. In addition, she is a current member of the Society for Human Resources Management (SHRM) and a member of the Gulf States Federal Personnel Council. Her awards include four Quality Step Increases, nine Performance Awards, forty-seven Special Act Awards, two Total Quality Leadership awards, one Outstanding Public Service Award and one Meritorious Civilian Service Award. more »