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Research Directory

Welcome the Next Great Idea: Harness the Power of Employee Experience

eBriefing: January 5, 2012

Velcro, potato chips, silly putty, Ivory soap, and donuts –all of these products were the result of some miraculous accidents when people pushed the boundaries of what they knew (or, in the case of Ivory soap, just forgot to take the lye out of the water). Innovative decisions and the next big thing are often discovered when people are given the opportunity to truly apply their skills and experience to their work. And yet, many organizations fail to tap into this invaluable resource – as one factory worker wisely said, “For 40 years they had my hands when they could have had my brain as well.”
Market opportunities are often missed, literally, because organizations fail to leverage the knowledge and experience their employees possess. Great ideas must have a supportive and welcoming environment to become the next big thing. In this webcast, we’ll explore innovative ways to cultivate the experience of your employees and colleagues—how to capture it, make it visible, refine it, and harness it so that it becomes a powerful driver of business results.

February 1, 2012 by Aubrey Krekeler Wiete | comments (3) | permalink | Bookmark and Share

Leveraging Communities Within HR Strategies: Increase Employee Learning, Engagement, and Satisfaction

eBriefing: January 4, 2012

Online communities are a strategic and operationally effective way to enable better communication and learning. For HR teams, sponsoring communities can deliver a wealth of benefits including cost effective learning and development programs as well as strategic outcomes such as increased retention and employee satisfaction. This session will address some of the key use cases, including:

  • Professional development
  • Learning programs
  • Employee satisfaction
  • Retention initiatives (women, retirees, minorities, parents, young professionals)
  • Connecting remote employees
  • Recruitment
  • Alumni relations

This session will also cover the fundamentals of online communities, some of the key benefits and risks in deploying online communities, and the role of the community manager.

January 18, 2012 by Aubrey Krekeler Wiete | comments (3) | permalink | Bookmark and Share

Build Effective Leadership on the A-Team: Getting Skin in the Game

eBriefing: January 4, 2012

The keys to the c-suite go beyond your promotion; success now depends on working well with a new team of seasoned players. Turf wars or differences in perspective based in various backgrounds can stall your company from achieving its goals. Most leaders have become successful for their ability to think and work independently and they are used to telling others what to do and comfortable with that process. But as part of the c-suite, you are suddenly working with peers from vastly different disciplines to agree on strategy and timing with interdependencies when you’ve been used to leading your own organizational silo.
One solution to making the transition a smooth one is through understanding how to drive team alignment and allow peer feedback to drive you. Influencing others while also accepting guidance from them can build a more open and productive environment in the c-suite. Establishing this kind of a learning culture may be the most important gift you can give your organization to set it up for future sustainability and leadership development. This webcast focuses on effectiveness of a top team and how its members can help develop others, and be developed by others, in order to drive top team performance.
Don’t miss these takeaways:

  • What unique secret drives c-level team performance, and has for 5,000 years.
  • What key sabotage factor thwarts effective implementation of this secret.
  • Which 3 techniques enable successful implementation of this secret today.
  • How peer-based coaching and development methods can be superior in supporting necessary development in driving these techniques into action.
  • Why these methods should be an organizational priority to enhance rapid strategic implementation for enhancing profits and market share penetration.
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Collaboration in the Cloud: Leveraging Enterprise Social Networking to Drive Business

eBriefing: January 3, 2012

As the popularity of sites like Twitter, Facebook and Google+ continue to grow, their presence in the market will be continually scrutinized and determining and illustrating the ROI of such tools is essential. And on the heels of those sites is the debut of cloud computing, which offers always available, on demand  collaboration and learning technologies that are quick to deploy and leverage your entire extended people network of employees, customers and partners.
Beyond the novelty of status messages and real-time sharing, what about social learning,  and cloud computing drives business outcomes? How can your knowledge of tweeting lead to transformation in the workplace? One 2011 survey found that companies that use Internet marketing, blogging, social media experienced a 62% lower cost per lead, and companies that consistently blog benefit from 55% more website visitor traffic. Find new ways to go beyond public social media strategies by creating highly engaged people networks of employees, customers and partners.  Enable rapid development of sales personnel and other key positions in your organization, and determine how cloud computing technologies can help your organization stay ahead of the curve. Even if your organization employs most business software behind the firewall today, cloud collaboration could be the way you easily start making the move to the cloud.

  • Learn what use cases enterprise social networking,  social learning and public social media can have the biggest impact on
  • Discover methods and tools to continually measure the ROI of these activities
  • Determine what cloud collaboration really is, and choose the programs and platforms that are right for your business
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Advantages of a Climate-Controlled Workplace

eBriefing: November 7, 2011

Climate is people's perceptions of the work environment- what it feels like to work in a place, be engaged, continuously motivated, and productive—and research supports that climate is strongly correlated with talent and organizational performance.  Organizational climate provides the framework for feedback and necessary tools and processes for igniting talent motivation and ownership of results.   Leaders who create a positive climate is one the factors that differentiates faster companies from slower companies in executing business strategy. This is especially true in today’s workplace which is characterized by thinking-intensive jobs, increased complexity, and a new generation of talent with different expectations of their work. 
What makes climate so powerful is that it is both manageable and provides insight to causes of performance. Seventy percent of variability of climate is attributable to managers’ behaviors, and the other thirty percent is a function of top-down strategy and the external environment. This webcast will discuss how to manage climate’s six dimensions -- clarity, standards, commitment, responsibility, recognition, and teamwork, to create and measure a work climate that drives your business strategy forward.  You’ll hear a case study of how managers of a sales force  created a motivating productive climate and demonstrated above-average business performance.  So control what you can about workplace climate and results, join us in this webcast!

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Ethical Challenges of Leading New Teams

eBriefing: November 4, 2011

Whether inheriting an existing team or leading a newly formed team, the challenge of aligning them with your ethical intent is critical for effective performance. With this challenge comes an opportunity to start with a clean slate. However, influences from toxic leaders, deteriorating leadership climates, and pre-existing group habits are all factors that can drive employees to dismiss your new directions.  What strategies can you use to paint a clear picture of your ethical intent? How can you steer your junior leaders on a path away from toxic leadership, where contributions from followers and contemporaries are negated in favor of "looking up" to impress the higher-ups?  How can you help employees make the trade-off between the "easy" way and the "right" way?  This ebriefing from the webcast provides insight into taking over new units and relaying your ethical intent.

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Talent Mobility: A Business-Driven Approach to Building Bench Strength

eBriefing: September 30, 2011

Succession management refers to how an organization identifies and develops “successors,” those who replace individuals who move to other roles within an organization or leave an organization. At some organizations, succession management is used to identify the next generation of leaders. Smart organizations, however, are leveraging talent mobility – the most sophisticated form of succession management -- at many levels of an organization, including non-managerial but high-impact roles. By expanding succession management to include career development, driving it deeper into the workforce engaging larger populations of employees, both the needs of the business (bench strength, talent mobility) and the needs of the individual (professional growth, career pathing) are being met and coming together. This Bersin & Associates webcast, sponsored by Cornerstone OnDemand and featuring Senior Analyst Barb Arth, explored the importance of talent mobility in driving an organization’s talent and business goals. 

October 17, 2011 by Robin Butler | comments (1) | permalink | Bookmark and Share

Driving Strategic Initiatives

eBriefing: September 9, 2011

To accelerate execution of strategic initiatives, leaders need to "get behind the wheel and drive" instead of just being a "sponsor." One of the key leadership capabilities differentiating faster companies from slower companies in strategy execution is leaders who drive projects in a speedy and effective manner. This webcast focused on what these leaders do to communicate action plans that execute strategy, coach talent on their contribution to overall success of the strategy, and stay involved to make continuous course corrections. Attendees discovered what it takes to drive strategic initiatives across the finish line and maintain competitive advantage.

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Leaders Run Deep: Best Practices to Design and Execute Succession Management

eBriefing: September 2, 2011

Managing succession efficiently is a critical strategic endeavor for all organizations. However, only 30% of organizations have a pipeline for future leaders, and even when one exists, the actual implementation and preparation to give emerging leaders critical job experiences falls short. What’s needed is a management process for identifying successors and taking responsibility for their development. Is your succession plan in tune with your business strategy? Do the outputs (succession and career plans, and associated information) actually influence job filling and development? This webcast covered the design and implementation of a robust succession plan, including a resourcing policy for senior posts, the mix of internal development and external recruitment; the mix between generalist and functional career paths to meet the demand for successors of varied types over various timeframes, and strategies for skill development of those skills that will be needed over the coming years. Attendees took away principles to consistently achieve higher workforce engagement and flexibility, and lower their organization’s risk of not having the talent needed tomorrow.

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Replicating High Performance: The Science and Strategy of Fit

eBriefing: August 26, 2011

Globalization, shortened product cycles, new technologies and the recovering economy have created new business challenges. In this environment, what is the key to creating an enduring, globalized, high-performing business? The answer is in people. While executives know that innovation, product leadership and customer service are keys to success, they also know that without the right people, none of these strategies can succeed.
 
This ebriefing from the webcast shares and explains the research-based principles and tools that will allow your organization to find and develop top performers. Josh Bersin, President & CEO of Bersin & Associates, and Keith Wiedenkeller, Sr. VP of HR at AMC Entertainment, share the four steps to implementing the science and strategy of fit. They also explore the questions any business leader needs to ask to build more successful, strong, and enduring company cultures – ones that attract the right people and encourage people to find the best roles where they can add the most value. In addition, they share case examples of companies that have used the science and strategy of fit to improve sales, customer service, business growth and overall employee satisfaction.

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