HR Service Delivery and Shared Services

When it's time for annual reviews at LendingTree, there's one question on every employee's mind: Am I a 1, 2 or 3? Managers at the online lending exchange rate workers on a three-step scale, based on individual goals and performance. The top 15% are told they are "1s," the middle 75% are designated "2s" and the bottom 10% are assigned "3s." Managers are also ranked by their respective bosses.

If you are among the many strategic leaders frustrated with your inability to anticipate and handle the volatility and the speed of change in the talent management environment, you should take a few minutes to understand VUCA. VUCA best describes the volatile and chaotic business, economic, and physical environment that we all now face. Unless you have had your head in the sand, you must have noticed the chaotic business and economic conditions under which we currently operate. In fact, the last decade was so chaotic that in its cover story, Time magazine labeled it “the decade from hell.”

More than ever, the United States needs productivity gains to drive growth and competitiveness. As baby boomers retire and the female participation rate plateaus, increases in the labor force will no longer provide the lift to US growth that they once did. New research by the McKinsey Global Institute finds that, to match the GDP growth of the past 20 years and the rising living standards of past generations, the United States needs to boost labor productivity growth from 1.7 to 2.3 percent a year. That’s an acceleration of 34 percent to a rate not seen since the 1960s.
photo courtesy of HVargas