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Section |
Key Topics |
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Introduction |
Talent management aligned with strategy
Talent management by the numbers
Agenda
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Strategic Workforce Planning Background and Context |
Pace of change
Latest research
Workforce planning evolution
Operational versus strategic workforce planning
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Workforce Planning in Action |
Assessment of workforce planning maturity
Starbucks
Valero Energy
Rex Healthcare
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Complementary Frameworks to Workforce Planning |
Supply chain management
Balanced scorecard
Six sigma methodologies
McKinsey 7Ss framework
The Protean Organization (Malone, 2009)
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Business Strategy |
Strategy first
Competitive differentiation map
Examples of strategic statements
Strategic alignment
What to do if you do not know the strategy
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Differentiated Segments |
Four stages of workforce differentiation
Segmenting roles
A spectrum of roles
Examples of critical roles
Competencies for critical roles
Pivotal roles
Case Study activity
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Environmental Scan |
Succession planning
Readiness
The vitality matrix of performance and potential
The paradox of promotion
The manager as talent leader
Activity: WHI succession exercise |
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Integrated Talent Management |
Quantitative and qualitative information
Environmental scan quadrants
Internal supply: Profile and trend data
External supply
Internal demand
External demand
Risk assignment to environmental factors
Case study activity
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Current State |
Marketing segmentation
Current state workforce supply groups
Workforce data
Examples of current state data
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Futuring |
Possible futures
Futuring techniques
Limits of forecasting
The no change future state
Scenario planning
Examples of a scenario matrix
Steps in building scenarios
The targeted future state
Case Study activity
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Gap Analysis |
Possible futures
Futuring techniques
Limits of forecasting
The no change future state
Scenario planning
Examples of a scenario matrix
Steps in building scenarios
The targeted future state
Case Study activity
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Gap Analysis |
Examples of gap dimensions
All gaps are not equal
The gap template
Prioritization of gaps
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Action Planning |
Solutions to close gaps
6 Bs for skill acquisition and development
Work design
Rewards and recognition
Development
Acquisition
Manage and Lead
Retention
Case study activity
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Monitor and Report |
Reporting standards
Progress tracking template
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Getting Started |
Compelling cases for workforce planning
Workforce planning skills
Roles and responsibilities
The SWP workshop session
Walkthrough assessment and getting started toolkit
Requirements for the SWP certification |