Employee Engagement and Experience

Develop an employee experience that keeps employees invested and loyal

Employees that consistently give additional discretionary effort to their tasks can propel performance forward. It all begins with the employee experience that will keep employees invested in their work and loyal to their organization. Learn how enabling and training your employees prepares them to take on new challenges, and recognize how to identify and address low engagement and employee burnout.

Strategic HR Business Partner (sHRBP) Certification

Build credibility as an HR leader that influences, impacts and advances your business.

The most effective HR professionals today possess an entirely new set of competencies, HCI’s course builds the financial acumen and consulting skills necessary for you to have a meaningful impact on the future of the business.

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Learn More about Employee Engagement and Experience with our Top Resources

BlogBlog

Going Back to the Basics to Transform Your Employee Experience and Drive Business Outcomes

April 20, 2018 | HighGround | HCI

HighGround sponsored a webcast in March that featured Sam Stern and Michelle Rashid. In each of their presentations, the speakers used well-known books as a jump off point. Sam referenced two books that seek to explain what motivates us, Drive and The Progress Principle, to connect employee experience to customer success. Michelle shared that her company used The Advantage, which talks about organizational health, as the basis for developing Virtuoso’s new engagement program.

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Dow Case Study

April 13, 2018 | O.C. Tanner

According to Dow, once they understood their employees’ needs at a more human level, they were able to not only recognize, but recognize with purpose. By successfully understanding how to connect the head and the heart of their employees ...

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WebcastWebcast

Supercharge the Employee Experience (EX) - Plan Your EX Initiatives to Advance Customer and Financial Outcomes

March 29, 2018 | Samuel Stern, Michelle Rashid

Explore the importance of using customer and employee data to provide feedback to employees about their contributions to customer experience delivery, how firms can help managers use the same data to coach employees and improve their teams' performance, and learn about new emerging ways for firms to track employee experience that help them identify opportunities to better support employees.

BlogBlog

Well-Being and Emotional Intelligence: Strategies for the Workplace

March 23, 2018 | Dr. Jeff Auerbach | MHS

Executive burnout and derailment are at record numbers – in some sectors 75% of executives say they can’t see themselves in the same job in five years. According to Harvard Business Review, burnout is costing approximately $190 billion a year in healthcare spending in the US. Other systematic costs include high turnover, low job satisfaction, and low productivity. Moreover, the majority of executives state they are physically or emotionally depleted.

Strategic HR Business Partner (sHRBP) Certification

Enroll Now: Strategic HR Business Partner Certification Program

The conversation about HR having “a seat at the table” is over. Human Resources is a critical business function, and a true HR Business Partner who serves as a skilled business advisor and leader is critical to ensuring success. Equip yourself with the skills you need to advance your business.

In-Person Classes

Nairobi
Oct 22-24, 2018 | 9:00AM-5:00PM EAT (Africa/Nairobi)
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Johannesburg
Oct 29-31, 2018 | 9:00AM-5:00PM SAST (Africa/Johannesburg)
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Atlanta, GA
Oct 29-31, 2018 | 9:00AM-5:00PM EDT
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Chicago, IL
Oct 31-Nov 2, 2018 | 9:00AM-5:00PM CDT
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Washington, DC
Nov 5-7, 2018 | 9:00AM-5:00PM EST
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Online Classes

October
Oct 29-31, 2018 | 11:45AM-8:00PM EDT
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November
Nov 12-14, 2018 | 8:45AM-5:00PM EST
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December
Dec 11-13, 2018 | 8:45AM-5:00PM EST
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January 2019
Jan 29-31, 2019 | 11:45AM-8:00PM EST
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February 2019
Feb 20-22, 2019 | 8:45AM-5:00PM EST
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See full course schedule...
Strategic HR Business Partner (sHRBP) Certification

Take your career to the next level.

Build the financial acumen and consulting skills you need to influence and impact.

Learn More