Employee Engagement and Experience

Develop an employee experience that keeps employees invested and loyal

Employees that consistently give additional discretionary effort to their tasks can propel performance forward. It all begins with the employee experience that will keep employees invested in their work and loyal to their organization. Learn how enabling and training your employees prepares them to take on new challenges, and recognize how to identify and address low engagement and employee burnout.

Strategic HR Business Partner (sHRBP) Certification

Build credibility as an HR leader that influences, impacts and advances your business.

The most effective HR professionals today possess an entirely new set of competencies, HCI’s course builds the financial acumen and consulting skills necessary for you to have a meaningful impact on the future of the business.

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Learn More about Employee Engagement and Experience with our Top Resources

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Help Them Help You: Strategies for Engaging Employees AND Positioning Them to Succeed

January 29, 2013 | Mark Royal

It is said that luck results from preparation meeting opportunity. But organizations not wanting to leave success to chance would be well served to recognize that getting the most from their people results from employee engagement meeting employee enablement.  That is, leaders not only need to motivate employees but also to position them to succeed. Unfortunately, Hay Group employee opinion norms suggest that in a typical company today, more than half of employees are lacking in engagement (the “want to”), enablement (the “can do”), or both.

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Confessions of a Crummy Manager

January 28, 2013 | The Wall Street Journal

After this Saturday essay on what leaders do appeared in The Journal, I’ve had a number of friends and colleagues ask me about whether – and how – my experience writing about organizations and leadership has affected the way I ...

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Unplug Your Ears and Listen

January 25, 2013 | Harvard Business Review

There's a wonderful scene in The Odyssey when Odysseus prepares himself to steer his ship and his men past the treacherous Sirens, creatures who sing a seductive song that can lead a person astray. It's a great moment in literature ...

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BlogLeading Away from Comfort

Leading Away from Comfort

January 24, 2013 | Bill Treasurer | HCI

It may surprise you that your job as a leader is to make people uncomfortable. Why? Because people learn, develop, and progress in a zone of discomfort, not comfort. It is in the pursuit of challenges that are hard, scary, and uncomfortable that people discover their worth, and convert potential into actual skills.

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The Decision-Making Problem

January 15, 2013 | Mark Royal

Organizations are unable to make timely decisions, struggling to keep pace with more agile businesses, according to worldwide employee research from Hay Group.

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The 'Engagement Ring'

January 4, 2013 | Julie Winkle Giulioni | Lead Change Group

You’ve seen the research. Read the reports. Talked to leaders and employees alike. You know that despite our quantifiable understanding of the bottom-line impact of employee engagement, it continues to elude most organizations.

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Strategic HR Business Partner (sHRBP) Certification

Enroll Now: Strategic HR Business Partner Certification Program

The conversation about HR having “a seat at the table” is over. Human Resources is a critical business function, and a true HR Business Partner who serves as a skilled business advisor and leader is critical to ensuring success. Equip yourself with the skills you need to advance your business.

In-Person Classes

Dallas, TX
Jul 22-24, 2019 | 9:00AM-5:00PM CDT
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Chicago, IL
Jul 24-26, 2019 | 9:00AM-5:00PM CDT
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New Delhi, India
Jul 29-31, 2019 | 9:00AM-5:00PM +03 (Asia/Qatar)
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Boston, MA (Burlington)
Jul 31-Aug 2, 2019 | 9:00AM-5:00PM EDT
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Pune, India
Aug 2-4, 2019 | 9:00AM-5:00PM +0530 (Asia/Colombo)
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Online Classes

July
Jul 29-31, 2019 | 11:45AM-8:00PM EDT
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August
Aug 26-28, 2019 | 8:45AM-5:00PM EDT
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September
Sep 23-25, 2019 | 8:45AM-5:00PM EDT
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October
Oct 23-25, 2019 | 11:45AM-8:00PM EDT
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November
Nov 12-14, 2019 | 8:45AM-5:00PM EST
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See full course schedule...
Strategic HR Business Partner (sHRBP) Certification

Take your career to the next level.

Build the financial acumen and consulting skills you need to influence and impact.

Learn More