Frequently Asked Questions

Education

Q: Where can I find the upcoming course schedule?

Please go to this page to access the course schedule where you can filter by course type & location.

Q: What are the Online courses like? How do they work?

HCI's Online Education courses have the same content and flow of our on-site courses. For the duration of the online course you'll be logged onto your computer through Adobe Connect as well as dialed into a bridge line for an interactive classroom experience.

If you have never attended an Adobe Connect meeting before, please visit this link to get a quick overview: http://www.adobe.com/products/adobeconnect.html.

Q: What is the exam like?

The multiple choice exam (required for all certification courses except BMA) can be taken anytime after attending and does not expire. The exam can also be stopped and resumed later. The exam consists of 40-60 questions depending on the course taken.

Q: Where can I find my course materials, exam link, HRCI program code, venue address, instructor's contact information, etc.?

  1. Go to www.hci.org.
  2. On the top navigation select the "Log In or Register" link.
  3. Enter your e-mail address and password.
  4. Near the top left of the page you'll notice the page says "Welcome, (your name)".
  5. Click on your name & that will bring you to your account information.
  6. Select the blue tab labeled "Education". You will see your course details, the materials & exam link are listed below
  7. Q: How do I cancel or reschedule my course?

If you need to cancel or change your registration please call Member Services at 866-538-1909 for assistance. Please refer to our cancellation policy here.

Q: Can I earn HRCI & SHRM credit through attending HCI courses?

Yes. All HCI Certification courses earn HRCI & SHRM credit.

Q: Where can I find my HRCI/SHRM program codes for courses that I've attended?

  1. Go to www.hci.org.
  2. On the top navigation select the "Log In or Register" link.
  3. Enter your e-mail address and password.
  4. Near the top left of the page you'll notice the page says "Welcome, (your name)".
  5. Click on your name & that will bring you to your account information.
  6. Select the blue tab labeled "Transcript". You will see your program codes listed below each item.

Q: How do I re-certify my designation?

Each certification is valid for a three-year period. Renewal is based on continuing education credits that demonstrate currency in the field. Credits may be earned by attending HCI learning events, completing additional courses or through outside educational activities. The accumulation of 60 credits extends the certification for three additional years. For HCS only, you can re-take the 2nd day of the course and re-pass the exam in the last year of certification in lieu of earning credits. For SWP only, you may attend an SWP Alumni Workshop and pass the exam in the last year of certification to recertify your SWP. Please refer to the "Education" tab of your online profile and download HCI's Recertification Tracker which outlines the requirements for re-certification credits.

Q: What is the dress code for HCI courses?

The dress code for all HCI events is business casual.