April 8-10, 2014 | Orlando, FL

Click Here for a Printer-Friendly Version

Tuesday, April 8, 2014

8:45-9:15 AM

Welcome Remarks

Presenter:
David Forman, HCI Faculty
Thought Leadership Opening Remarks:
Bruce Morton, Global Head of Innovation, Allegis Global Solutions
9:15-10:00 AM

Keynote Presentation:

Lessons In Leadership

Keynote Presenter:
Mark King, CEO, TaylorMade-adidas Golf
Learn More Close

Many people in business today are thrown into leadership positions with very little training. Although Mark was highly successful at running sales forces, once he assumed the role of President & CEO of TaylorMade-adidas Golf he quickly realized his experience as a sales leader didn’t fully prepare him for the daily battles of leading a global company in a tough market. Mark will share how collaborative leadership was part of his new CEO skill set, which was needed to successfully re-energize TaylorMade, turn it around, and grow it into a market leader.
 
You will learn:

  • How to understand the effect your leadership can have
  • Why picking something you can win at and setting outrageous goals help to grow leaders
  • How changing energy changes minds. Changing minds changes behavior. Changing behavior changes results!
  • How to distribute leadership and instill the belief that everyone can make a difference
10:00-10:45 AM
Keynote Presenter:
Charlene Li, NY Times Bestselling Author and Influential Emerging Technologies Thought Leader
Learn More Close

Talk with your customers. Listen to your employees. These are long-time, well tested truisms of business. But ask organizations to engage with people on Facebook or Twitter and a look of sheer terror crosses their faces. The long held concept of command-and-control leadership is being tested as organizations are experiencing the largest technological and sociological shift of our generation. In a talk based on her latest best-selling book, Open Leadership: How Social Technology Can Transform the Way You Lead, Charlene advises leaders how to feel in command in a world where they’re no longer in control. For example, how open, how transparent, how authentic, and how real do you need to be? More importantly, how do you leverage and measure the impact of using social technologies in your organization?

11:15-12:00 PM

Engagement and Social Media

Presenter:
China Gorman, Chief Executive Officer of Great Place to Work
Learn More Close

Social technology is a powerful medium for just-in-time communication, transparency, collaboration, innovation, and even employer brand.  And while social technology plays an important role in today’s organizations, the reality is, the success of these tools relies on the underlying culture of the organization.
 
A trust-based culture is a key ingredient that’s needed for social technology initiatives to take off as leaders are challenged to become increasingly transparent, employees are enabled to collaborate more broadly, and people across the company instantly become brand ambassadors.  In this session, Great Place to Work® CEO China Gorman will discuss the impact a company’s culture has on the use of social technology.
 
You will learn:

  • The common roadblocks to success
  • The cultural elements that bolster the success of social technology programs
  • Case studies and examples of successful social technology initiatives within FORTUNE 100 Best Companies to Work For
1:00-1:45 PM
Presenter:
Dr. Debra France, Leadership Development and Learning Design at W.L. Gore
Learn More Close

The “new” organizations are connected networks with few titles and as little hierarchy as possible.  Leaders accomplish their work through influencing and engagement instead of authority.  Their team members span many cultures and geographies, and their relationships are both vast and personal. 
In an era when leaders emerge through the grace of followers, how do organizations develop leaders?
 
For more than 50 years, associates of W.L. Gore & Associates have been refining skills, processes and practices for influencing and delivering value together without hierarchical power.  More than 10,000 associates create and sell innovative products for electronics, fabrics, industrial and medical device industries – without a single manager.
 
You will learn:

  • What is the role of leaders in flat, ‘bossless’ or self-managed organizations?
  • What are the unique skill sets of individuals who lead in these environments?
  • What processes and practices support leadership and leadership development in flat organizations?
2:00-2:45 PM

Acquisition and Recruitment

Presenter:
Randy Goldberg, Vice President, Talent Management Americas, Hyatt Hotels
Learn More Close

Hyatt® is a leading global hospitality company with a heritage of making guests feel more than welcome.  Through its many brands, Hyatt continues to maintain a high standard of service and hospitality in a highly competitive marketplace where travelers have many choices.   In recent years, Hyatt has developed and implemented innovative strategies, tools and technologies to help create a unique employment brand to attract and hire “brand ambassadors.“ In addition, aware that leadership alignment with corporate goals is essential for ongoing success, Hyatt set out to implement a system to select and develop managers who are aligned with the company’s vision and service-oriented culture.
 
The session will highlight how Hyatt has leveraged branding strategies and assessments as part of the talent management strategy to select and develop brand ambassadors at all levels in the organization. 
 
You will learn:

  • Insights into how to implement branding tools and strategies
  • Understand the holistic assessment strategy used to identify the right talent across multiple brands
  • Ideas on creating a culture that supports the growth of leaders based on individual market needs
3:15-4:00 PM

Engagement and Social Media

Presenter:
Heather Boatman, SVP, Organizational Strategy and Development at Burlington Coat Factory
Learn More Close

Front line leaders aren’t consistently receiving the training, tools, and resources they need to be successful and lead their teams to be more engaged and productive. Clearly, investing time and energy in helping your frontline managers to succeed  and take a sense of pride and accountability in the company translates to tangible business outcomes. It comes down to helping your front line managers understand and be empowered to develop customized engagement strategies that map to their needs, but that still reflect the broader company culture.  This session will show you how to mobilize your front line managers to lead the charge towards broad, organization-wide engagement in an ever-changing business environment.
 
You will learn:

  • How to develop a systematic approach for nurturing frontline leaders
  • Identifying the right leaders for the right roles and then encouraging them to step out of their comfort zones
  • How to use communication, accountability, and recognition to drive engagement on the front line
  • Reducing emphasis on setting expectations and placing it more around leading people there and having a vision of how to get them there
4:15-5:00 PM
Keynote Presenter:
Doc Hendley, CNN Hero and Founder of Wine to Water
Learn More Close

Wine To Water founder Don Hendley teaches a simple but profound principle for improving the world: do what you can with what you have. Hendley’s work aims to help the 1.1 billion people worldwide who lack access to clean water.  Experience his journey to sub-Saharan Africa, where 42 percent of the population lives without yard taps, household connections or other improvements to sanitize water. Unclean water is the number one killer of children in the world. Water borne illnesses kill far more children than HIV/AIDS and Malaria combined.  Every 15 seconds a child dies from unclean water.
                       
Hendley was named one of the Top 10 CNN Heroes for 2009 (chosen by a panel of judges including Gen. Colin Powell, Whoopi Goldberg, Ted Turner and Sir Elton John). He is the author of Wine to Water: A Bartender’s Quest to Bring Clean Water to the World, and the founder of an International Fundraising Organization. Hendley illustrates the immense power of relationships to transcend perceived barriers, proving the power of one to transform the impossible into the inevitable.

Wednesday, April 9, 2014

8:45-9:15 AM

Welcome Remarks

Presenter:
David Forman, HCI Faculty
Thought Leadership Opening Remarks:
Domenic Tripoli, Vice President, Workforce Strategy, IBM
9:15-9:45 AM

Keynote Presentation:

The Shifting Ethos

Keynote Presenter:
Cathy Benko, Vice Chairman and Managing Principal at Deloitte LLP
Learn More Close

While it is often difficult to see sweeping paradigm shifts as they happen, it’s clear that today’s world of work is, well, different. Work is increasingly virtual, transparent, collaborative and dispersed. Organizations are flatter. Corporate citizenship is playing an ever larger role in our ability to acquire, engage, retain and develop our employees— and our brands. The result? The corporate ladder model, along with the outdated norms and expectations is collapsing.
                       
In today’s lattice world, talent needs to be cultivated differently and organizations need to consider how to create a strategic and comprehensive response in three core areas: how careers are built, how work gets done and how organizational participation is fostered.
                       
Join Cathy Benko, Vice Chairman and Managing Principal at Deloitte, and co-author of the “Corporate Lattice: Achieving High Performance in the Changing World of Work,” who will show how organizations that transition to the lattice model can raise engagement, which research has shown improves productivity and profitability.
 
You will learn:

  • Why talent in the corporate lattice world needs to be cultivated differently
  • How to engage in an input-to-impact approach to citizenship
  • How collaboration of all kinds can cultivate greater engagement
9:45-10:15 AM

Keynote Presentation:

Elements of Innovation

Keynote Presenter:
Sean Paley, President of Ignite
Learn More Close

As part of the innovation lab for the world’s largest staffing and recruiting firm, Sean Paley and his team at Ignite often grapple with the quandary of how enterprise-level organizations can embrace, generate and promote change. Driven by the philosophy that new ground is broken when the root of a challenge is exposed and reframed from a fundamentally personal perspective, Ignite uses a human-centered, lean and data-driven approach in the creation of digital tools that solve problems around work. Dubbed “HuDiLeDa,” this approach has already informed solutions to problems ranging from hiring process efficiency, to workforce entry, to career transition.

10:15-11:00 AM
Keynote Presenter:
Richard Phillips , Captain of the Maersk Alabama, real life inspiration for the Tom Hanks’ movie Captain Phillips, and Author
Learn More Close

Captain Phillips not only shares his compelling story—presented in his warm, highly personal style, but as a “floating CEO” in charge of the day-to-day operations of a multi-million dollar ship and the crew he managed, he also draws lessons from those dramatic events that can help your organization survive and thrive, even in these times when hope and support seem to be in very short supply. He will discuss the vital importance of leadership and teamwork, combined with a belief in the power and potential of yourself and your team, as seen through the eyes of an unassuming hero who conquered an extraordinary challenge.

11:45-12:30 PM

Learning and Leadership Development

Learn More Close

In almost every organization getting something accomplished requires input and collaboration from a multi-generational workforce.  Leaders from every generation depend on the same ingredient to get things done, trust.  Building intergenerational trust may be the glue that will hold teams together and get them to produce outstanding results. 
This workshop will explore the art and science of becoming a trusted intergenerational leader. 
 
Attendees will receive practical tips that they can share/use in their organization to help employees from the C-suite to ground level build generational competency and enhance their intergenerational leadership abilities.

1:30-2:15 PM
Keynote Presenter:
Perry Lieber, Elite Personal Trainer and Innovative Leader in the Corporate Wellness Space
Learn More Close

Tired of the hamster wheel of long days, sore backs, increased deadlines, and caffeinated beverages getting you through your afternoon? This talk will inspire and outline ways you can create a modern company culture that champions success and fosters participation.
 
This keynote will cover what you need to know to manage your energy and not your time. Through strategic planning and goal setting, you and your teams can build long lasting and successful careers while maintaining a work-life balance. These healthy habits are the building blocks for fostering success and innovation.
 
You will learn:

  • Healthy habits of the uber successful that you can adopt today
  • The Workplace Workout: how to move correctly to keep you pain free at work
  • How to use fitness to truly engage employees and recruit and retain the best talent
2:25-3:10 PM

Workforce Planning and Business Strategy

Learn More Close

It was 17 years ago, when a McKinsey study uncovered the “war for talent”. Today, it is no point of contention that a strong talent-centric strategy maybe the most important focus for organizations. A talent-centric organization aims at recruiting, retaining and developing the best talent.  The best employees will be able to adapt responsibilities and be able to come up with solutions to solve problems, which are important skills in today’s dynamic work environment, and arguably more important in this “recessionary climate”.  The notion of hiring and retaining talented employees for organizational sustainability and competitive advantage is not a new concept. But can organizations consider themselves as having a “talent-centric” strategy without up-to-date collaboration tools, HR analytics and mobile technologies in pursuit of attracting, hiring and retaining the best talent?
 
Today, 70 percent of job seekers use mobile devices when searching for positions, and mobile-friendly job applications are the future of the recruitment process.  Additionally, HR metrics allow for better workforce planning and talent-related decisions. Fifty-eight percent of company leaders say analytics are important to their organization and 82 percent say they will be important in five years.  Finally, based on factors changing the work environment, including increases in global and virtual workers, collaboration is increasing in importance for organizations.  By utilizing the proper tools and technologies, companies can enhance the communication and collaboration among employees necessary for organizational success.
 
Based on original research done in collaboration with HCI, we will unveil new findings that will explore how critical collaboration, analytic insights and mobile technology are essential for supporting a talent-centric work environment.
 
You will learn:

  • How does collaboration via social networks, analytics with predictive insights and mobile technologies support the talent-centric strategy of an organization?
  • How attuned is HR to the voice of the employee in determining its strategy and what programs get implemented?
  • What are the important skills and capabilities required for the Modern HR professional?
3:40-4:25 PM

Learning and Leadership Development

Panelists::
Patti Johnson, Vice President, Human Resources - US & Canada at Tupperware Brands
Cathy Rongione, Director, Learning & Development at Takeda Pharmaceuticals International
Rosina L. Racioppi, Ed.D., President & CEO, WOMEN Unlimited Inc.
Learn More Close

This fact is supported by research: Organizations with a higher representation of women at the most senior levels of leadership consistently achieve better business results than other organizations. While many leaders recognize the business impact that a diverse leadership team provides, they struggle to attract and retain talented women throughout their organization to realize those benefits.
 
Companies that have been successful at harnessing the power of women leaders have taken a strategic, long-range approach that engages the entire organization, and have successfully integrated their learning strategy with their business strategy for the most impact.  Please join us for panel discussion about the best practices that leading companies are using to create a corporate environment in which all leaders can thrive.
 
You Will Learn:
 

  • The latest thinking on why it is important to develop women leaders and how that impacts corporations
  • Specific strategies and tactics that Fortune 500 companies use to successfully support the development of high potential women
  • How to identify the appropriate metrics to make case for an investment of time and money in the development of high potential women as well as to track the success of your program.