As technology continues to advance and accessibility to electronic applications, email, and websites increases, combined with traditional factors like co-worker conversations, poorly designed workspaces or personal issues, employees today have more distractions than ever. And while some distractions can actually have a positive effect, giving employees the opportunity to pause from their responsibilities and refresh, too many can cause a lack of focus and have a drastic impact on both individual and organizational productivity. As the prevalence of workplace distractions continues to grow, employers must identify the policies, strategies and training programs that can help steer their employees through the distractions of their daily lives.
In the research, HCI explores how organizations are managing distractions and distracted employees in the workplace. The findings are based on surveys of nearly 900 individuals, representing both individual contributors and those in managerial or leadership roles. In addition to the survey responses, HCI conducted in-depth interviews with a number of experts and drew upon several secondary sources on the subject of workplace distractions.