Cancellation Policy

HCI Education Cancellation Policy

Changes within six (6) business days prior to the class, incur a $50.00 change fee ($100.00 for an onsite 2day class). HCI cannot issue refunds; however, you can send another person in your place. Please contact member services at 1-866-538-1909 for any questions or email

HCI reserves the right to cancel classes. In the unlikely event that your training course does not take place after your booking has been confirmed in writing, we will make every effort to reschedule the course and you will be offered an alternative date to take the course.