A New Era in Performance Management
Learn how to improve Performance Management at your organization by leveraging the latest innovations and bold new thinking from HCI and leading case companies.
According to Deloitte University Press Human Capital Trends Report 2015, the performance review was conceived at the turn of the 19th century – at the time, employees were viewed strictly as workers whose performance could be accurately measured by output: number of railroad ties installed, hours worked, other numeric measures. Today, more than 70% of all employees work in service or knowledge related jobs. Their performance is driven by their skills, attitude, and by their ability to innovate and drive change through teams. These skills must be built over time and performance management that is successful will be focused on constantly developing these capabilities rather than ranking them at a moment in time.
Today's business climate and priorities seldom follow the annual evaluation cycle. Goals shift, strategies evolve, and employees often switch between multiple projects under various team leaders. The way that goals are set and people are managed is much different than before. It's time to innovate the performance management process.
HCI's new certification, Performance Management Innovation (PMI), is designed for the new world of work. It emphasizes critical outcomes like feedback, coaching, goal setting and manager and employee relationships. It is more collaborative, social and faster moving.
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