Perseverance, Patience and Payoff. Leaders and teams sometimes associate organizational development programs (OD) with "touchy-feely" and minimize the value it brings to improving performance and supporting the mission of an organization. OD professionals believe differently. Embracing a servant-leader and process consultation mindset, they must collaborate with clients as well as trust their own instincts and tools of the trade to create gradual, systemic, and genuine change for individuals, teams and the organization. In this webcast we'll hear how the story of one Department of Defense operations team came to appreciate and benefit from OD work and came to utilize and benefit from a wide variety of OD methods at every level of their organization.