Addressing Learning Technology Concerns

Andrea Procaccino, who served as the Global Head of Learning & Development at Avon Products Inc., discusses some of the concerns senior leaders have about investing in social learning technologies. Based on her experience in the industry and expertise in implementation, she suggests:

• Creating a clear line of sight for senior leaders to see the overall value of a learning technology investment
• Implementing a smaller, pilot program to field issues and address challenges before a larger roll-out is employed
• Educating leaders on how they too can use the learning technology solution in their own roles