Webcast:
Climate is people's perceptions of the work environment- what it feels like to work in a place, be engaged, continuously motivated, and productive—and research supports that climate is strongly correlated with talent and organizational performance. Organizational climate provides the framework for feedback and necessary tools and processes for igniting talent motivation and ownership of results.
Leaders who create a positive climate is one the factors that differentiates faster companies from slower companies in executing business strategy. This is especially true in today’s workplace which is characterized by thinking-intensive jobs, increased complexity, and a new generation of talent with different expectations of their work. What makes climate so powerful is that it is both manageable and provides insight to causes of performance. Seventy percent of variability of climate is attributable to managers’ behaviors, and the other thirty percent is a function of top-down strategy and the external environment. This webcast will discuss how to manage climate’s six dimensions -- clarity, standards, commitment, responsibility, recognition, and teamwork, to create and measure a work climate that drives your business strategy forward. You’ll hear a case study of how managers of a sales force created a motivating productive climate and demonstrated above-average business performance. So control what you can about workplace climate and results, join us in this webcast!
Webcast on Demand
On-demand webcasts are available to executive members. Please log in or sign up as an executive member to view this webcast.
Presenters
Austin, Texas-based Maggie Walsh, Ph.D., has been working with Forum since 1998. Heading up the company’s leadership practice, she provides thought leadership and works closely with internal practitioners and clients to continually update Forum’s understanding of real leadership issues and needs. With more than a decade of experience developing Forum products in all practice areas, Maggie currently leads leadership research and product development.
With two decades of client experience, Maggie has worked with leaders at all organizational levels in a variety of industries, ensuring that learning is firmly tied to business results. Her practice evidences her strong belief that people in organizations learn best in the context of real work—whether in or outside the classroom. Maggie’s subject-matter expertise encompasses sales, sales management, service, customer experience, and process redesign, in addition to leadership.
Prior to joining ResNet, Maggie headed up learning product development for the Strategic Development division of a Fortune 40 health-care company and also served as director of Product Development and senior consultant for a training and development consulting company. Her private-sector experience involves such industries as consumer products, financial services, oil and gas, pharmaceuticals, medical-device manufacturing, professional services, high-tech, insurance, entertainment, contract research, and advertising.
In the public sector, Maggie has done extensive consulting on strategic and organizational change initiatives. At the Texas Department of Health, for example, she worked with the organization’s commissioner and top leadership team to build consensus on a departmentwide redesign. Various other state agencies and Austin-area non-profit organizations have also tapped Maggie’s expertise in implementing strategic initiatives.
Maggie earned a Ph.D. in Cognitive Psychology from the University of Texas at Austin, where she also taught undergraduate Psychology, designed and managed research initiatives, and published peer-reviewed research papers in scientific journals.
Lisa Donovan is the Group Vice President of National Training and Development for Archstone, a recognized leader in the apartment industry. In her role at Archstone, Lisa is responsible for developing the skills, capabilities and knowledge of Archstone’s 2500 associates, as well as implementing all change initiatives throughout the company. Archstone has worked with Forum over the past 4 years to create and nurture a customer-centric climate, and has experienced dramatic increases in its customer loyalty and employee engagement over the same period.
Lisa has been a leader at Archstone for the past 10 years, managing some of the company’s largest projects, mergers and acquisitions. Prior to Archstone, Lisa was a consulting director and created the internet marketing practice at Xpedior, an eCommerce consulting company. She has also held various leadership positions with Open Port Technology, Tripp Lite Manufacturing, LRS GmbH and IBM.
Lisa earned her BS in International Business and Marketing from Colorado University and is a candidate for MS in Leadership and Organization at Denver University.
What tips do you have to form/maintain a favorable 'climate' amongst virtual workers i.e. a team who is not geographically co-located in office space.
Requirements on reducing corporate real estate, doing more with less, becoming more efficient in use of carbon footprint.
Major organization changes within a short amount of time. The organization had not had the opportunity to stablize.