In the war for talent, the talent acquisition function is on the front lines; organizations that refuse to embrace this reality are losing great talent and putting future revenue at risk. During a period of historic growth, Airbnb’s candidate experience was, in the words of one candidate, “terrible.” In this HCI keynote video, Jill Riopelle, Airbnb’s Head of Recruiting, explains how this disruptive innovator in the hospitality industry used storyboarding, a process commonly used in film and television, to completely re-imagine its recruiting process to provide the ideal candidate experience.
- Discover the downstream impact a poor candidate experience can have on your consumer brand.
- Storyboard critical moments in your ideal candidate experience and use technology/processes to make them a reality.
- Learn how to embed the look, feel and voice of your brand into every recruiting touch-point.