Webcast:
How can a healthcare organization achieve the delicate balancing act of reducing operational costs, recruiting and retaining employees, while providing quality patient care? The availability of sophisticated scheduling solutions is enabling leading healthcare organizations to use census and acuity data to determine required nursing coverage and match these requirements with available, qualified nursing staff while engaging employees in the staffing and scheduling process. With the current state of the economy, gaining executive approval for any capital expenditure requires a compelling business case. Fortunately the results are in. Benefits recognized by the early adopters of healthcare scheduling applications include: a reduction in premium labor utilization, real-time visibility into staffing shortages and overages, more effective schedules created in less time, improved employee morale, and improved patient care (to name a few). If your organization has deployed a best-of-breed scheduling solution and is not recognizing these benefits, or face the challenges of manual processes and workarounds - join us as we discuss the critical components of the implementation project (beyond the software) required to ensure project success.
Webcast on Demand
On-demand webcasts are available to executive members. Please log in or sign up as an executive member to view this webcast.
Presenters
Sonia Mayer is a Senior Consulting Manager at Axsium Group Inc. bringing over 11 years consulting experience in the areas of Human Capital and Information Technology. The last five years Ms. Mayer has focused solely on workforce management consulting and solution implementations in the health care and public sector. Engagements have included WFM solution strategy workshops, business case development and full enterprise implementation lifecycles including plan, design, development, test, deployment and post-production support.Prior to joining Axsium, Ms. Mayer was an Associate at McLarren Consulting Group, responsible for leading consulting engagements to review effectiveness and efficiency of human resources policies, procedures and practices of large public and private companies in North America.
Steve Gilliland, RN, is a Kronos Healthcare Workforce Management Consultant working with major Healthcare organizations to achieve strategic workforce management related objectives, and to streamline and improve related processes. Mr. Gilliland has nearly 20 years of experience in the industry, with 15 years in Healthcare operations. Prior to working in the Workforce Management Software Industry, Mr. Gilliland was the Director of Nursing Operations for the flagship hospital of a large regional Health System. In this role, Mr. Gilliland was responsible for the multi-million dollar Patient Care Services Budget, Centralized Staffing and Scheduling, Nursing Informatics, and numerous ancillary departments. During Mr. Gilliland's tenure, staffing and scheduling processes were re-engineered to eliminate agency utilization and reduce overtime; and key Patient Care Services' budget targets were achieved or exceeded. Mr. Gilliland also served the organization as Chair of the Employer of Choice Initiative, Chair of the Recruitment and Retention Committee, and Chair of the Patient Satisfaction Committee. During his tenure, turnover was reduced by 40%; and Patient Satisfaction scores improved from the 20th percentile to the 93rd.Prior to roles in Administration, he held progressively responsible positions in Nursing including Nursing Assistant, Staff Nurse, Charge Nurse, Nurse Manager, and Nursing Information Technology Consultant.