When Credit Union ONE’s senior leaders identified employee recognition and engagement as a major strategic focus, HR knew the pre-existing homegrown recognition program was not up to the task. Credit Union ONE needed a recognition program that aligned to its core values and supported business strategy. In this HCI Keynote Video, Ayren Hurst, Director of Knowledge Management at Credit Union ONE, and Katie Cummings, Senior Education Specialist at Credit Union ONE explain how they worked with Achievers to design and implement Kudos Corner: a branded, integrated employee recognition platform.
- Learn how Credit Union ONE worked with executives and managers to define key objectives and requirements for its new recognition program.
- Discover the Five F’s Change Continuum and the crucial role it played in overcoming managers’ resistance to change.
- Understand how Credit Union ONE designed Kudos Corner to reinforce core values and support business strategy.
- Learn how Credit Union ONE leveraged a mixture of training, resources, and internal marketing techniques to ensure a successful rollout of Kudos Corner.