Presented by: Melissa Daimler, Head of Organizational Effectiveness & Learning at Twitter
We know learning & the way of working have changed. But how? As practitioners, we are asking different questions, playing new roles, and taking more risks. What are the skills needed for employees who are at different stages of their career? How do we figure out ways for people to learn everyday from each other? How do we connect, not just with employees, colleagues & executives internally, but also with colleagues externally— offline and online? We are expected to teach the traditional skills every employee needs, but even faster than what was expected even two years ago. The skills of agility, influencing, and knowing how & when to connect in person and through social media networks are also crucial for today’s successful employee. How we learn has also evolved.
Bursts of learning, smaller segments of time, and more practicing, role playing and storytelling are crucial ways to integrate learning into the fast-pace of everyday work. Maintaining a view of both organizational & individual development needs is also a key priority for practitioners in a fast growing company.
In this session, you will learn about how Twitter’s platform was used as the basis for developing a learning model for the organization. You will learn how we answered these questions along with others we needed to ask ourselves in order to create an effective learning ecosystem.
- You will learn about the core skills expected for every employee & how they were determined (hint: not through a needs assessment or competency analysis)
- Discover how a hyper growth organization ensures that it is defining the culture vs. the culture defining the organization
- Learn ways to be at the intersection of individual and organizational development in a rapidly changing environment & world