Fifteen years after the launch of her first book, Fierce CEO, and founder Susan Scott has revised Fierce Conversations, which is inspired by more than 10,000 hours of talks with CEOs and senior executives. Fierce conversations, Scott believes, help us achieve success professionally and personally. Different than communication, conversations put the most important issues on the plate, perhaps a problem to solve or a decision to make.
From the first book launch to present, Scott’s seen changes in technology, feedback, performance management and employee engagement.
Listen to this podcast for Scott’s advice on doing what works when it comes to conversations – specific exchanges that reveal the real state of issues and problems. Scott also shares the way to overcome barriers to meaningful conversations, and how we must step up the plate. Our approach should help us overcome problems, by saying what is real in a way that will be heard and be helpful to organizations and their teams.