Global Director of Advanced Assessment Technologies
Webcast On Demand
Presented By: Justin Taylor, Jeremy Juutilainen, Mike Fetzer | Webcast Aired: November 4, 2010
Would hiring associates that sell $40K more per year help your business? What if you could know that you are hiring associates that will enhance customer loyalty? Join us for this revealing session where you will hear firsthand accounts of how major retailers are impacting customer loyalty and driving higher sales. Swarvoski and The Body Shop will be on hand to present the challenges they faced and how they addressed them by implementing an effective assessment program.
In today’s competitive retail marketplace, any problem that impacts customer loyalty, spend and value will affect the bottom-line. Retail sales associates are essential in helping drive loyalty with positive customer experiences. Is it possible to enrich brand loyalty and improve revenue growth by hiring sales associates who have the drive and ability to meet customers’ needs? In this webcast, we’ll discuss how assessment of retail job candidates can lead to better customer experiences and increased sales productivity.