Talent engagement and retention is a business issue for healthcare because it creates a competitive advantage in two distinct ways. First, engaged people deliver an outstanding patient experience. Second, employees want to work for an organization that is known to engage and retain their talent - creating a hiring advantage. Healthcare leaders who understand what is most critical to engaging and retaining a scarce talent pool can take action and create both types of competitive advantage. Derrick Barton, the Center for Talent Retention's CEO, will share ground-breaking research on what is "most critical" to engaging and retaining new healthcare employees. Dawn Hudak, AVP, HR Services and Solutions for Norton Health Care and a participant in this study, will share actions their organization took to engage and retain their new talent. Stephanie Wood, Director of Leadership Development for Community Health Network, will share how they developed their managers and leaders' capabilities to engage and retain their talent and share their "taking action" success stories. All HCI members attending this webcast will be entered into a drawing to receive a copy of CTR's new Healthcare Employee Engagement Study results.