When a new hire shows up for the first day of work, that employee has a pre-conceived set of expectations about the role and the company. If these initial expectations are not met, disappointment, confusion and disengagement will surely follow. In this keynote video, Rick Badgley, Vice President of Talent Management at TOMS, draws upon his experience at organizations such as Starbucks and Wyndham to illustrate why aligning expectations are essential to engagement across the talent management lifecycle.
Key insights include:
- How employers can save money and frustration by establishing and aligning the expectations of the employee, the role, and the company during the hiring process.
- Why employees who understand the connection between their performance and company performance are more likely to stay.
- How to sustain an employee’s engagement during difficult or unexpected role transitions by understanding his or her long-term career goals and expectations.