Webcast:
For many organizations, the moment of "go-live" for their Workforce Management (WFM) system represents the culmination of months or years of planning and execution. While a celebration is certainly in order, this milestone should not be viewed as the completion of your organization's WFM strategy. Market-leading organizations realize that, with the major software and hardware investments made, the opportunities to drive dramatic returns on investment through the creation of WFM-powered continuous improvement are just beginning.
Join us as we explain how your organization can capitalize on the opportunities to drive ever-increasing improvements in labor costs, sales and customer and employee satisfaction post-system implementation. This webcast will explain how to approach and execute WFM-powered continuous improvement from a business-case perspective. Specific areas of focus will include: planning software upgrades to make them self-funding; re-engineering policies, practices and processes to drive increased labor cost savings; expanding software functionality through add-on modules; fuelling increases in sales and product profitability through business intelligence; and achieving next-generation integration of your WFM solution by interfacing with other enterprise systems.
Presenters
Ed is a Senior Workforce Management Consultant for Kronos, a leading provider of Workforce Management and Talent Management software. He has over 25 years' experience in information technology, with the last 14 years focused specifically on Human Capital Management (HCM). Ed has led strategic HCM consulting and implementation engagements with Fortune 500 clients such as General Motors, Daimler Chrysler, State Farm, and Baxter International. He is a self-professed technology evangelist and has held Director-level positions in Professional Services, Strategic Solutions Consulting, and Marketing for several leading-edge HCM technology providers including Workscape, and ESSENSE Systems - the pioneering creator of HR employee self-service (ESS).
Sonia Mayer is a Senior Consulting Manager at Axsium Group Inc. bringing over 11 years consulting experience in the areas of Human Capital and Information Technology. The last five years Ms. Mayer has focused solely on workforce management consulting and solution implementations in the health care and public sector. Engagements have included WFM solution strategy workshops, business case development and full enterprise implementation lifecycles including plan, design, development, test, deployment and post-production support.Prior to joining Axsium, Ms. Mayer was an Associate at McLarren Consulting Group, responsible for leading consulting engagements to review effectiveness and efficiency of human resources policies, procedures and practices of large public and private companies in North America.
Mike Emsley is a Principal of Axsium Group Inc. with a focus on bringing workforce management solutions to Axsium's retail customers. With experience serving a variety of world-class companies, Mr. Emsley helps retailers save money and improve execution by deploying leading edge task and labor management tools.Prior to joining Axsium, Mr. Emsley was responsible for Store Systems Strategy and Planning at HEB Grocery, an $11 billion retailer in San Antonio, Texas. Before HEB, Mr. Emsley held the position of Regional Vice President at Workbrain Inc. and was responsible for the West coast professional services practice. In 2004, Mr. Emsley opened Workbrain's Orange County office and built a team of professionals to serve clients in the West region. His previous position before Workbrain was Manager at Andersen Consulting. Mr. Emsley holds a Master of Business Administration from York University and a Bachelor of Commerce from Concordia University.
Rob Leonard currently serves as Business Owner, Time Management Solutions for Ultimate Software. Before Ultimate Software, Mr. Leonard held several key executive positions at Workbrain, Inc - including, AVP Workbrain Express, where he was responsible for delivery of product and services to the entire mid-market and AVP Professional Services, where he oversaw customer delivery of the Enterprise WFM product line. Mr. Leonard brings twelve years of experience in Workforce Management, Time & Attendance and Scheduling software across all major verticals - including Manufacturing, Retail, Travel & Transportation and Financial Services - to the HCI Advisory Panel. Mr. Leonard holds a Bachelor of Science in Mechanical Engineering from Purdue University.
Jeff has over 25 years of information technology and financial management experience. For the past 9 years, Jeff has been leading the business process improvement efforts of Briggs & Stratton Power Products, a leading manufacturer of generators and pressure washers. In this role, Jeff has led several internal consulting and implementation projects which have resulted in improvements in labor efficiencies, organization effectiveness and customer service.
