Webcast:
Ordinary people do great things in the business environment, but these individuals and their deeds go largely unnoticed. Excavating the hidden value of your talent when it is buried deep within your company requires acknowledging the capacity of people to do ordinary things extremely well and create extraordinary experiences for your customers. To maximize your leadership impact, developing greatness in others will help you optimize organizational results and improve your ability to recognize and create ordinary greatness in those you lead. If you're a leader who believes that people are the engine that drives results, this webcast will cover how to capture the often-overlooked power of "ordinary greatness." Don't miss these webcast take aways:
- Discover why people don't see greatness
- Find out what defines greatness and identify the source of motivation
- Learn how leaders open their eyes to greatness
- Create systems and processes that support extraordinary performance
- Have aspirational conversations to cultivate the potential for greatness in everyone
- Elevate the energy, enthusiasm, and commitment of your teams and workforce
- Maximize your organizational results
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Presenters

As a management consultant, coach and professional speaker with The Table Group, a Patrick Lencioni company, Pam assists organizations in maximizing their strengths to yield extraordinary results. She has lead cultural transformations in some of the most prestigious organizations in the United States, Canada and Europe. More than 10,000 leaders have participated in her workshops and seminars. She is a prolific writer with over 50 published articles on organizational health, marketing, strategic planning, service excellence, employee engagement, and leadership development. She is the co-author of the book BreakOUT: Unleash the Power of Human Capital and author of Reflections on Leadership: Rants, Raves and Realities. Her most recent book is Ordinary Greatness: It's Where You Least Expect It...Everywhere (Wiley, 2009).
During two decades of service as a senior executive of Baptist Health Care (a Fortune 100 Best Places to Work organization and a Baldrige National Quality program recipient) she had responsibility for the strategic direction, operational planning, and overall leadership for both existing and start-up businesses within the corporation. She founded a nationally respected consulting firm, the Baptist Health Care Leadership Institute, that assisted more than 500 organizations in achieving high levels of patient satisfaction and employee engagement.
In 2007 she received the Individual Professional Excellence Award from AHA's Society for
Healthcare Strategy and Market Development and was named one of the Top 100 People in
Leadership Development by Leadership Excellence in 2008.
Pam can be reached at pam.bilbrey@tablegroupconsulting.com.

Thanks for your feedback, Charlene! We're glad you enjoyed it.
I thought this webcast was great, informative and pertinent.