Nothing can be more important to an organization's success - particularly in these recessionary times - than a fully engaged workforce. Most leaders and organizations know the difference between a fully engaged worker and one that is marginally engaged or disengaged. Engaged workers are significantly more productive and contribute to innovation. Disengaged workers cost organizations money in many ways, including customer retention and drain the motivation of those around them. Identifying behavioral indicators of engagement provides managers with insight to developing highly engaged behaviors throughout their team. This webcast will reveal emerging research findings on engagement useful to those who have responsibility for productivity and energizing innovation.