Webcast:
When organizations measure performance, top line revenue and sales performance is high profile. When you’re selling money, moral and financial intelligence intersect; caring about customers’ investment anxieties draws on emotional intelligence. How does Emotional Intelligence predict and improve the results from your sales talent? A case study from American Express reveals how they leveraged emotional intelligence to improve sales performance.
Find out which emotional intelligence competencies make the difference for top sales performers. When the board and your shareholders, say, “show me the money” you can show them the EI that financial results depend on. If you have responsibility for sales results, talent development or workforce optimization, this webcast is for you!
Don’t miss these webcast take aways:
· How American Express financial advisors applied EI competencies in the sales process
· Why developing EI competencies helps sales talent successfully work through buyer objections
· Why sustainable optimal performance requires developing and differentiating emotional and moral competencies
· If money makes the world go round, how EI keeps the roller coaster from going off the tracks regarding decisions about financial investments
Webcast on Demand
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Presenters
Doug Lennick is the managing partner of Lennick Aberman Group. He is legendary for his innovative approaches to developing high performance in individuals and organizations. Numerous Fortune 500 executives, most notably American Express CEO Ken Chenault and Ameriprise Financial CEO Jim Cracchiolo, rely on Doug for his insights on enhancing leadership and organizational performance. Before founding Lennick Aberman Group, Doug was Executive Vice President-Advice and Retail Distribution for American Express Financial Advisors (AEFA.) in that capacity, he led an organization of 17,000 field and corporate associates to unprecedented success. Doug is co-author of the highly regarded book, Moral Intelligence: Enhancing Business Performance and Leadership Success (2005), and coauthor of two earlier books, The Simple Genius (You) and How to Get What You Want and Remain True to Yourself.
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