Webcast:
Selling based on the probabilities of tragedy striking is arguably one of the most challenging areas in sales; yet the insurance industry is based on that...in part. How do successful insurance agents work through their own conflicts and empathize with their prospective customers to create a bond based on empathy and understanding, supported by ongoing service? Hear how sales training in the life insurance industry can leverage EQ competencies to build customer loyalty and deliver business results. This webcast will discuss how EI competencies boost sales strength for all industries. If you have responsibility for developing sales competencies and sales results in your organization, this webcast is for you!
Webcast on Demand
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Presenters
Michael is the founder of MK Insights, LLC, a firm dedicated to providing assessment-based solutions for professional and personal development. His assessment work is frequently used as a method for helping individuals who are in transition and attempting to redefine or refine professional goals. He has worked in training & development for over 10 years in pharmaceuticals, financial services, secondary eduation, and healthcare. Prior to starting MK Insights, Michael was a Director of Field Training & Development at MassMutual Financial Group, where he created and managed a psychological assessment process for sales professionals and leaders. Michael has provided individual assessment, coaching, and workshops to physicians, sales professionals, managers, corporate executives, college students and a variety of professionals in career transition. He holds a doctorate in psychology from Rutgers University, New Brunswick, New Jersey and is a member of the American Psychological Association (APA) and Society for Industrial and Organizational Psychology (SIOP). Michael lives in Western Massachusetts with his wife and their two sons.