World-class organizations such as BMW, Coca-Cola, L'Oreal, and Shell know emotional intelligence provides real, bottom-line value. That's why they make it a strategic priority. The question is: How do you teach executives, managers, and employees emotional intelligence? To support HR and talent management professionals in maximizing the impact emotional intelligence can have on their organizations, this UNC Executive Development talent management white paper:
- Defines what emotional intelligence is;
- Covers the benefits of having high levels of emotional intelligence within an organization;
- Offers four steps for how HR and talent management professionals can improve emotional intelligence within the workplace, and;
- Provides real-world case studies of HR and talent managers running EQ initiatives.