Webcast:
Research shows that emotionally intelligent leaders are more effective at driving talent engagement and organizational performance. You've got a large global enterprise and want your leadership to develop and apply EI competencies-where do you begin? How do you check for success along the way? If you knew in advance lessons learned from leading organizations, how would you incorporate those into your implementation? If your C suite gives you 25 weeks to complete a pilot that improves leadership effectiveness what would you do? Join us to hear the American Express success story of developing emotionally intelligent leaders and teams, told by an early adopter who helped set a standard for this large global enterprise.
Don't miss these webcast take aways; leave with insights to:
Webcast on Demand
On-demand webcasts are available to executive members. Please log in or sign up as an executive member to view this webcast.
Presenters
Deanna is currently Talent Development Manager for American Express Business Travel and as part of the Global Learning & Development Team oversees soft skill and leadership development initiatives. She has more than twenty years' experience and education at American Express in all aspects of soft and technical skills design, development, and delivery. Working in Leadership Development, Deanna specialized in observation and measurement of leadership behaviors in assessment centers, through competency assessments, and also through collaborating with leaders in the areas of leadership effectiveness and talent management and development. Deanna was certified in the Bar-On EQ-i in January 2001 then went on to implement and use the tool with senior leadership teams at American Express Operating Centers. She led efforts to design and deliver individual, leadership team and top talent coaching and development sessions in the 15 EQ-i subscale areas, realizing improvements in leadership behaviors and organizational culture as measured by Level 3 and 4 surveys.
Best I've seen to lay out the implementation plan and sustain the program