One of the biggest challenges a leader can face is not in creating a strategic vision for an organization but communicating it at all levels, creating awareness, and fostering commitment to its success. In this Executive Interview, Jon Brooks-Fox, a Workforce Engagement Specialist at BlueCross BlueShield of North Carolina, explains how HR is using online recognition to help turn the vision of the new CEO into reality.
Key insights include:
- A brief overview of the PROPS recognition program and how it is supporting the values and behaviors essential to executing the CEO’s strategic vision.
- How, by enabling anyone in the organization to recognize the work of anyone else, BCBS of NC saw recognitions increase 12-fold when compared to previous recognition programs.
- How BCBS of NC is using this program to ensure virtual employees are recognized for work that might otherwise go unnoticed by most of the organization.
- Best practices and advice for organizations considering a similar approach to recognition and engagement.