Innovation is central to companies’ efforts to meet the challenges of the post-recession environment. It is the key to accelerating and sustaining growth, and how we manage
our talent is the most important lever for generating the innovation that will fuel growth
in today’s world. The traditional business organization, with its hierarchical pyramid
and well-oiled but inflexible systems, isn’t equipped to respond to rapidly changing customer preferences and competitive threats. We need organizations in which trust, based on transparency, creates a culture of constant innovation; in which managers are as accountable to their employees as employees are to their bosses; and which responsibility for change and innovation is pushed down to the bottom of the organizational pyramid.
This is particularly true as Gen Y enters the workforce. Used to the meritocracy of the web, Millennials often face a rigid organizational hierarchy. Comfortable with the transparency of social networking sites, they encounter information silos and knowledge hoarding.
Join us for this fascinating keynote and learn how HCL Technologies, a global IT services company with a largely 20-something workforce, reinvented itself through a philosophy called “Employees First, Customers Second.” Discover how this approach unleashed the passion of employees in order to spur innovation, and increased engagement with customers to drive growth even during the depths of the recession.