Research has shown that the benefits of hiring future employees recommended by current employees are tremendous to an organization: increased tenure, better performance, higher levels of job satisfaction and more pre-hire knowledge, for instance. Most organizations cite "employee referral" source of hire as between 30 and 50%. So if they benefits are so great, why isn't that percentage higher? Gaining trust and support from your recommenders, those that do the referring, is core to a fully engaged and productive network. Utilizing sound processes and maintaining two-way communication are also critical. How do best-in-class employers continuously improve employee referrals and keep their network engaged?